A top Bank Is seeking, an Early-Stage Collections Agent to join them on a 3-month contract.

Duties

Will be responsible for Contacting debtors, negotiating to establish payment plans or settlements that are feasible, verify the accuracy of debt information and resolve discrepancies, maintain detailed records of all interactions and agreements with debtors and provide reports on the status of collections efforts to their superiors or clients.

Requirements

• Must have Matric or equivalent.
• Must have at least 2 years’ experience in collections
• Customer service Experience will be advantageous.
• Must have Strong negotiation and interpersonal skills.
• Must have verbal and written communication skills.
• Must be able to deal with irrit or challenging clients.
• Must have knowledge of debt collection laws and regulations.
• Proficiency in using computer software and database systems for tracking and documenting collection efforts.
• Must be target driven.
• Must be able to meet strict deadlines.