Cluster/ Regional Manager
Posted on 2025-03-25
Category | Sales |
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Location | Buffalo City / East London |
Job Summary
Responsibilities:
Dealer Relationship Management Develop and execute site specific business plans to drive above industry performance within the retail network. Implement and execute monthly calls as per the call agenda and scorecard format. Manage all key performance indicators and performance execution to KPI Targets and formulate definitive actions to remediate any gaps in performance in an endeavor to drive superior performance. Consistently provide the company with Macro market developments to assist in understanding competitor strategies. Manage all Macro factors that may have an impact on the site viz Competitor activities, Competitor pricing Act as primary source of contact for all Operational issues Ensure optimum utilisation of site resources, including hose and product optimisation to enhance vehicle flow. Manage Service Elements at Service Station level (Ipsos). Compliance Enforcement of dealer compliance and safety (Fuel and local municipality regulations) Drive compliance of HSE standards and procedures at site level. Actively evidence HSE standards via the Site safety files, and self-audits. Co-ordinate training for Dealers, supervisors and CSA’s Manage wet stock daily with Retailers assuring wet stock reporting is both accurate and on time. Manage site compliance to contracted safety stock levels daily. Provide subject matter expertise for all processes and standards required by Operators / Retailers. Manage Site Image Stewardship to target through monthly self-audits. Lead responsive corrective actions with Maintenance team and escalate where issues are not resolved timeously. Manage all Cash Customers daily outstanding payments. Work with the company Site Compliance to minimize all risks at site Logistics Actively support the Logistics team in order planning, ensuring that Retailers accept deliveries timeously, that delivery processes are followed and that LOB’s are minimized. In addition ensure that Retailers Minimum Order Quantities are respected. Finance Add value to the retailer network, the customer, by having the ability to offer advice and direction and ensuring that retailers are managing the business effectively. Key Skills and Competencies: Brand Ambassador at Marketing events Self-management. Takes ownership Able to deal with conflict positively Reliable Structured and organised Commitment Honesty Excellent communication, presentation and relationship building skills Customer service excellence High work ethic Product knowledge Training skills Motivational personality Customer account management Knowledge of HES legislation Observant with attention to detail Problem identification Ability to understand and embrace changing business environments, creating innovative solutions to business challenges, within a pressurised environment
Cluster/ Regional Manager position available in Buffalo City, East London. This job position was posted by . The job has been posted on 2025-03-25 in the Sales category
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