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East London: Italian-Speaking Customer Service & Support Representative (CSSR) — South Africa – positions closing soon posted by Giulio Silvaggi Recruitment

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Job Description

Are you fluent in Italian and English with a reliable fibre internet connection? Join top global companies as a remote Customer Service & Support Representative (CSSR) and deliver world-class customer support from anywhere in South Africa.Salary: R15,000/month during paid training ( 800)Location: Remote South Africa (nationwide)Type: Full-time | Shift work (includes weekends/public holidays)What Youll DoHandle inbound calls, emails, and chat support in Italian and EnglishProvide help desk and technical support using CRM tools (Zendesk, Salesforce)Manage customer queries, billing, and troubleshooting with accuracyMaintain KPIs: CSAT, QA, and First Contact ResolutionRequirementsFluent Italian (C1/C2) and EnglishSouth African ID or valid work permitMatric (Grade 12) minimum; call-centre experience preferredFibre internet and a quiet home workspace requiredStrong computer literacy and typing skillsWhy Join Remote position anywhere in South Africa Paid training at R15,000/month Global career growth & long-term stability Use your bilingual skills daily in a supportive, multicultural environment



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