Eastern Cape: Branch Manager (Port Elizabeth) posted by Datafin
Posted on 2025-05-18 00:00:00
| Employer | Datafin |
|---|---|
| Category | Other IT/Computer |
| Location | Eastern Cape / Eastern Cape |
Job Summary
Eastern Cape – South Africa
- Manage all operational functions, including distribution, customer service, administration, and sales, ensuring compliance with company standards and goals.
- Supervise and direct daily branch activities to ensure smooth and efficient operation.
- Oversee inventory management, stock levels, and supply chain coordination to meet demand and maintain operational efficiency.
- Assess the local market conditions and identify current and future sales opportunities.
- Develop business plans, forecasts, and financial objectives to drive growth and performance.
- Implement strategies to achieve sales targets and monitor performance to ensure goals are met.
- Stay informed on market trends, competitor activities, and industry movements to keep the branch competitive.
- Manage and motivate branch staff, fostering a positive and productive environment.
- Provide training, coaching, and development opportunities to enhance staff skills and performance.
- Address employee performance issues and provide constructive feedback to ensure the team meets operational and customer service standards.
- Ensure a high level of customer satisfaction by addressing and resolving customer concerns promptly.
- Build and maintain strong relationships with key customers, stakeholders, and vendors.
- Promote a customer-focused culture within the branch to drive service excellence.
- Adhere to company policies, ethical standards, and all relevant regulations and laws.
- Provide regular reports on branch performance, market conditions, and sales activities to senior management.
- Monitor and manage the branch budget, ensuring funds are allocated appropriately and within financial constraints.
- Represent the branch and company at industry events, networking opportunities, and other community engagements to build the branchs presence and reputation.
- Promote the branchs products and services to expand market reach and enhance the brand image.
- Proven experience as a Branch Manager or in a similar managerial role, preferably in the ICT sector.
- Strong knowledge of modern management techniques and best practices.
- Ability to meet and exceed sales targets, with a focus on business development.
- Familiarity with industry regulations and compliance requirements.
- Excellent organizational, time management, and problem-solving skills.
- Strong leadership and people management capabilities.
- Results-driven, customer-focused, and able to motivate teams towards success.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with both internal and external stakeholders.
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