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Eastern Cape: Senior Commercial Lines Underwriter posted by Staff Solutions

Eastern Cape: Senior Commercial Lines Underwriter posted by Staff Solutions

Posted on 2025-05-22 00:00:00

Employer Staff Solutions
Category Other Insurance
Location Eastern Cape  / Eastern Cape

Job Summary

Role Purpose

The successful candidate will act as the day-to-day liaison between insurers and designated commercial clients, delivering high-quality service and identifying opportunities for growth through cross-selling. The role demands strong technical underwriting knowledge, excellent client relationship skills, and the ability to manage renewals and risk exposure effectively.

Key Responsibilities

Underwriting & Client Servicing

  • Provide prompt and professional service to clients in relation to their commercial insurance needs.
  • Address coverage queries, conduct policy checks, and manage endorsements.
  • Analyse contracts and exposures, ensuring clients are adequately protected.
  • Support renewal processes in collaboration with Account Executives and marketing teams.
  • Bind policies and handle all documentation in line with company standards.

Client Relationship Management

  • Develop and maintain positive client relationships through regular communication.
  • Educate clients on insurance coverage, exclusions, and risk exposures.
  • Assist clients with appropriate coverage changes and risk mitigation strategies.
  • Resolve queries related to claims or service issues efficiently and courteously.
  • Identify opportunities for cross-selling within the existing portfolio.

Renewal & Compliance Processes

  • Assist with marketing, negotiation, and analysis of alternative renewal options.
  • Handle renewals independently where applicable, according to internal procedures.
  • Ensure compliance with all FSCA and company requirements.
  • Maintain accurate and up-to-date records for all client interactions and financial transactions.

General Administration

  • Produce insurance certificates, policies, and other relevant documentation in a timely manner.
  • Support the preparation of client insurance portfolios.
  • Follow up on underwriting survey requirements and manage diary actions accordingly.
  • Monitor client satisfaction and take appropriate steps to address concerns.

Candidate Profile

Minimum Qualifications:

  • Matric / Senior Certificate
  • RE5 Certification (Essential)
  • NQF Level 5 Insurance Qualification (120 credits, FSCA-recognised) – Essential
  • Class of Business:
    • Short Term Personal Lines – Essential
    • Short Term Commercial Lines – Essential

Experience & Competencies:

  • Minimum of 2 years’ experience in commercial lines underwriting
  • Proven track record of product-specific training (mandatory)
  • Demonstrated compliance with CPD requirements (current cycle)
  • FSCA registered Representative (no debarments or pending cases)
  • Strong communication skills and client service orientation
  • Proficiency in Microsoft Word, Excel, Outlook, and online platforms
  • Bilingual proficiency is an advantage
View Job  Eastern Cape: Intermediate/Senior Software Developer posted by Staff Solutions

This is an exciting opportunity for an experienced commercial underwriter to grow within a stable and respected organisation.

Click Go Apply to apply online!


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