Erp System Software Engineer/Assistant
Posted on 2025-01-23
Job Summary
Requirements:
Matric Certificate Valid Driver`s License Must have experience in a similar role Have a strong understanding of ERP software (e.g., SAP, Oracle, Microsoft Dynamics) and IT hardware. Excellent problem-solving skills and a proactive approach to troubleshooting. Basic knowledge of database management and network infrastructure. Strong communication skills for effective user support and training. Relevant qualifications in IT, Business Systems, or a related field. Job Description: Assist with maintaining and improving existing software and developing new ERP system solutions. Collaborate with team members to enhance support tools, improve troubleshooting, and expand product knowledge. Deliver effective application support using strong communication and problem-solving skills. Responsible for supporting systems such as SAP, Evolve, and Xperteck. Provide user support by identifying issues, offering solutions, and implementing long-term fixes. Offer proactive support to internal staff and external customers by analyzing recurring incidents and liaising with stakeholders. Investigate and resolve system issues, implementing appropriate corrective actions. Provide expertise and consultancy on business processes for divisional and cross-divisional projects. Support pre- and post-implementation phases of information systems with process owners. Contribute to the Help Desk knowledge base with quality articles on problem resolution. Recommend and implement system and process improvements. Document technical processes and functionality for current and new systems to ensure accurate support. Ensure data quality and system integrity are maintained. Monitor critical services and systems. Communicate professionally and effectively with colleagues, customers, and suppliers. Perform scheduled system maintenance tasks. Manage relationships with approved suppliers and provide 1st/2nd level support. Log and prioritize support calls (low to critical). Update systems in real time and analyze recurring problems for weekly reporting. Maintain and update the system`s knowledge base. Please note that only experienced candidates will be considered and contacted. Apply Online Now at
Erp System Software Engineer/Assistant position available in Gauteng, Ekurhuleni. This job position was posted by . The job has been posted on 2025-01-23 in the It Computing Software category
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