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Elandsfontein: O&M Technical Support

Elandsfontein: O&M Technical Support

Location
Ekurhuleni

Job Type
Engineering

Job Description

Non-Negotiable Requirements 3 Phase Installation Electrician qualification 35 years experience in fault finding, system integration, and solar installations Strong computer literacy (MS Office, SAP/ERP, and job-specific systems) Proven knowledge of production, engineering, sales, and marketing processes Valid drivers licence Key Responsibilities Deliver reliable technical support with minimal disruptions and high uptime Conduct fault finding and root cause analysis (RCA), providing reports per case Provide proactive technical updates and resolve issues within SLA Plan and execute preventative maintenance activities, ensuring adherence to schedules Reduce equipment downtime through structured maintenance planning Ensure compliance with ISO maintenance standards, HSE regulations, and audits Maintain accurate compliance records and achieve high audit scores Resolve customer queries within SLA, ensuring high satisfaction and reduced complaints Support lab, storeman, and remote monitoring team members Skills & Competencies Proactive and action-oriented Strong analytical and problem-solving ability Planning and organisational skills Resilient and adaptable under pressure Strong verbal and written communication skills Customer-focused with relationship-building ability KPIs Include Technical issues resolved within SLA and minimal repeat incidents Maintenance plan adherence and preventative maintenance completion Compliance audit scores achieved with zero major non-conformances High customer satisfaction with queries resolved promptly Minimal equipment downtime and optimised use of resources To Apply Only candidates who meet the minimum requirements will be considered. Send your CV, qualifications and a head & shoulders photo. If you do not hear from us within 2 weeks, please consider your application unsuccessful.
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Elandsfontein: O&M Technical Support

Elandsfontein: O&M Technical Support

Location
Ekurhuleni

Job Type
Engineering

Job Description

This role drives maintenance planning, technical support, and compliance – keeping equipment reliable, downtime low, and service standards high. Youll oversee maintenance, resolve technical issues within SLA, and ensure operations meet industry and compliance standards while supporting both internal and external customers. Key Responsibilities: Provide technical support to ensure reliable operations with minimal disruptions and high equipment uptime Conduct root cause analysis (RCA) and resolve technical issues within SLA, proactively implementing technical updates Plan, coordinate, and oversee preventative maintenance to extend asset life and avoid downtime Monitor and ensure adherence to maintenance plans and schedules Ensure full regulatory and safety compliance (ISO maintenance standards, HSE regulations, audit requirements) Deliver excellent customer service , resolving queries within SLA and maintaining high customer satisfaction levels Collaborate with lab, store, tech support, maintenance, and remote monitoring teams to ensure seamless operations Maintain accurate records, reports, and compliance checklists Minimum Requirements: 3 Phase Installation Electrician qualification (minimum) Electrical Engineering Diploma (advantageous) 35 years experience in fault finding, system integration, and solar installations Solid technical knowledge of industrial systems and maintenance processes Computer literacy (MS Office Suite; SAP, ERP Systems, and job-specific software) Strong technical and analytical problem-solving ability Understanding of production, engineering, and maintenance processes Knowledge of compliance, ISO, and HSE standards Excellent communication (verbal and written) Ability to manage multiple priorities and deadlines Core Attributes: Proactive and action-oriented Strong planning and organisational skills Flexible and resilient under pressure Customer-focused with excellent relationship-building ability Confident communicator with sound decision-making skills To Apply: Submit your updated CV, qualifications/ supporting documents. If you do not receive a response within two weeks, please consider your application unsuccessful.
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