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Ellisras: 1x Reservationist URGENTLY needed for a busy 5-Star Lodge in Limpopo (Live-In)

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Job Description

Reservationist needed in Limpopo (Live-In) We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally. 1-2 years of previous experience in Hotel Reservations or Front Office Operations Proficiency in hotel Management systems (Opera, Protel, or similar). Accurately input and manage reservations using the hotels PMS system ( OPERA ). Maintain up-to-date knowledge of room types, rates, promotions, and special packages. Ensure that guest details and preferences are accurately recorded to provide a personalised experience. Coordinate with Front Office, Housekeeping, and Sales departments to ensure smooth operations. Upsell room categories and add-on services to maximise revenue. Respond to guest queries and requests in a courteous and efficient manner. Always follow Hotel policies and standard operating procedures. Excellent verbal and written communication skills. Strong customer service and sales orientation.



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Posted in Jobs in Ellisras, Jobs in Lephalale, Jobs in Limpopo Province

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