eThekwini: Warehouse Manager posted by Defy Appliances

We are seeking an experienced and dynamic Warehouse Manager to join our team based in Durban . The ideal candidate will have a strong understanding of warehouse operations and a passion for delivering exceptional customer service. Key Responsibilities Oversee daily warehouse operations to ensure efficiency and accuracy across all processes. Maintain full physical inventory control of finished goods. Conduct daily and monthly cycle counts, reconcile in SAP, analyze variances, identify root causes, and implement corrective actions. Manage stock control, including daily/weekly counts of high-risk items using warehouse management systems (WMS or ERP). Investigate and resolve incidents such as stock loss, damage, and non-conformances. Supervise picking and loading activities, ensuring deadlines and quality standards are met. Oversee end-to-end receiving operations, including goods verification, quality inspection, and real-time SAP updates to ensure accuracy and traceability across the inventory lifecycle. Optimize warehouse space utilization and layout reconfiguration to support operational growth, reduce product handling time, and improve efficiency in picking and loading processes. Coordinate dispatch to ensure timely and accurate delivery schedules. Lead and manage warehouse and distribution staff, focusing on productivity and discipline. Analyze performance metrics, identify improvement opportunities, and prepare management reports. Train, motivate, and develop warehouse staff, ensuring workflows and productivity targets are achieved. Ensure distribution functions meet customer service standards. Monitor truck availability for timely loading and dispatch. Validate staffing levels against contractual requirements. Develop and enforce standard operating procedures for all warehouse activities. Control and reduce operational costs within the distribution center. Maintain high standards of housekeeping at all times. Ensure compliance with health and safety regulations. Minimum Requirements & Experience Matric and a Diploma/Degree in Supply Chain Management or Warehouse Management. Honours in Supply Chain Management will be advantageous. 46 years of experience in warehouse management. Proven experience in people management and dealing with unions. Ability to thrive in a fast-paced environment with a strong focus on customer satisfaction. Excellent problem-solving skills and a customer-centric approach. Required Skills Proficiency in SAP and Microsoft Excel. Strong leadership and conflict resolution skills. In-depth knowledge of warehouse operations, transport, and logistics. Commitment to safety and quality standards