South Africa: Food & Beverage Operations Manager posted by Wild Dreams Hospitality
Posted on 2025-05-02 00:00:00
| Employer | Wild Dreams Hospitality |
|---|---|
| Category | Food & Beverage |
| Location | South Africa / South Africa |
Job Summary
RESPONSIBILITIES:
- Oversee and manage all F&B operations, ensuring efficiency within budget while upholding exceptional standards.
- Lead, recruit, train, and develop a high-performing F&B team to ensure consistent service excellence.
- Design and implement strategies to maximize sales, revenue, and profitability and hit Targets
- Monitor customer satisfaction, proactively addressing concerns and improving the guest experience.
- Develop and execute menu planning, procurement, and quality control measures.
- Establish and maintain KPIs, policies, schedules, and operational procedures.
- Ensure compliance with health, safety, and hygiene regulations.
- Provide regular reports to company directors regarding sales, performance, and operational improvements.
- Co-ordinate with various departments to ensure all SOP’s are adhered to.
CANDIDATE REQUIREMENTS:
- Proven experience in food and beverage management.
- 3–5 years of experience in an F&B operational management role, overseeing multiple outlets.
- Strong leadership, communication, and team-building skills.
- Excellent financial acumen, including budgeting and cost control.
- Proficiency in restaurant management software, POS systems, and MS Office.
- Ability to identify and resolve operational challenges effectively.
- Hands-on approach with a customer-centric mindset.
- Up-to-date knowledge of F&B industry trends and best practices.
- A degree/diploma in food service and/or hospitality management or a related field, is preferred.
Live-in. Meals are provided when on duty. Company vehicle (with a driver). One return ticket provided per year.
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