Assistant Hotel Manager
Posted on 2025-04-09
| Employer | Craven Cottage CC |
|---|---|
| Salary | 0 |
| Category | Sales Marketing |
| Location | Western Cape / Franschhoek |
Job Summary
Duties:
Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.
Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.
Monitor the usage of equipment and consumption of stock, ensuring efficiency and minimizing waste.
Develop, implement, and monitor systems that capture and communicate guest preferences without compromising their privacy.
Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation.
Have detailed knowledge of all Front Office, Housekeeping and F&B procedures to ensure that constant guidance is provided.
Create an environment that fosters positive employee engagement and commitment to their roles.
Provide timely feedback and conduct performance appraisals for the hotel team according to required standards.
Enforce discipline where necessary according to the Code of Conduct.
Work with third-party suppliers to ensure excellent service to both the organization and the guests.
Prepare and propose the annual budget, working closely with finance and purchasing to ensure inventory and par stock levels support consistent quality service.
Manage department rosters, attendance and leave balances to control staffing costs.
Monitor Night Auditors and ensure that they are maintaining the correct standards and procedures that accurate financials are captured daily.
Reconciliation of all floats to be checked on a regular basis to rule out any discrepancies.
Regularly train on all SOP’s and ensure that the team is up to date with all relevant procedures.
Notice and communicate opportunities for quality improvement, ensuring follow-through on implementation.
Requirements:
Diploma in Hospitality Management
Minimum of 5 years’ experience in hotel management or a similar leadership role within the hospitality industry.
Advanced computer skills including MS office, including e-mail and internet.
Experience with Protel PMS advantageous.
Valid driver`s licence
Ability to confidently operate within a fast-paced and challenging environment.
Effective complaint handling.
Demonstrate exceptional team leadership and management skills
Superior communication and interpersonal skills
Financial acumen
Personal and professional integrity of the highest standard.
Assistant Hotel Manager position available in Western Cape, Franschhoek. This job position was posted by Craven Cottage CC. The job has been posted as a char8000 ad on 2025-04-09 at 13:37:20 in the Sales Marketing category
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Plettenberg Bay: Assistant Hotel Manager
Duties: Responsible for managing the full operations, service, logistics and activities Ensure that guests receive exceptional levels of personalised service Assist the HOD`s in ensuring that guest spaces and facilities are impeccably maintained and fully
View Job
Assistant Hotel Manager
Franschhoek: Assistant Hotel Manager
Area/Location: Franschhoek, Cape Town Job Overview: The role of Assistant Hotel Manager is to enhance operational efficiency and service quality by providing support under the guidance of the Hotel Manager, ensuring that teams excel and meet departmental o
View Job
Assistant Hotel Manager
Cape Town: Assistant General Manager €“ Ultra-Luxury Boutique Hotel posted by Karen Tupper Recruitment
Assistant General Manager Ultra-Luxury Boutique HotelCape Town, South AfricaAn ultra-luxury boutique hotel set to open in Cape Town is seeking a highly experienced and hands-on Assistant General Manager to play a pivotal role in the pre-opening phase and
View Job
Assistant General Manager €“ Ultra-Luxury Boutique Hotel
Jozini: Assistant Restaurant Manager posted by Dream Hotels and Resorts
Job Overview:The role of the Assistant Restaurant Manager is to support the Restaurant Manager in overseeing daily restaurant operations to ensure excellent customer service, efficiency, and profitability. This role involves supervising staff, managing inv
View Job
Assistant Restaurant Manager
South Africa: Assistant Hotel Manager/Host posted by Career Custodians
About us:Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incent
View Job
Assistant Hotel Manager/Host
South Africa: Assistant Hotel Manager/Host posted by Career Custodians
About us:Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incent
View Job
Assistant Hotel Manager/Host
Hartenbos: Assistant General Manager posted by Dream Hotels and Resorts
Job Overview:Overall, as the Assistant General Manager, known as the Deputy Property Custodian of the resort, you play a key role in ensuring the resort`s success by overseeing various aspects of operations, guest services, staff management, financial perf
View Job
Assistant General Manager
Plettenberg Bay: Assistant Hotel Manager posted by Craven Cottage CC
Duties: Responsible for managing the full operations, service, logistics and activities Ensure that guests receive exceptional levels of personalised service Assist the HOD`s in ensuring that guest spaces and facilities are impeccably mainta
View Job
Assistant Hotel Manager
Franschhoek: Assistant Hotel Manager posted by Craven Cottage CC
Duties: Ensure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.Work with the relevant teams to ensure that policies, processes, and standards direct
View Job
Assistant Hotel Manager
Franschhoek: Guest Assistant posted by HotelJobs
Area/Location: Franschhoek, Cape TownOverview: We are looking for a Guest Assistant to join our clients esteemed wine estate, renowned for ... Guest Assistant position available in Western Cape, Franschhoek. This job position was posted by HotelJobs. The j
View Job
Guest Assistant
South Africa: Accountant / Assistant Finance Manager – Luxury Lodge – Kruger National Park | Lb posted by HotelJobs
? Calling All Number Crunchers with a Love for the Bush! ?Kendrick Recruitment is on the lookout for a savvy Accountant / Assistant Financ... Accountant / Assistant Finance Manager - Luxury Lodge - Kruger National Park | Lb position available in South Afri
View Job
Accountant / Assistant Finance Manager – Luxury Lodge – Kruger National Park | Lb
South Africa: Admin Assistant/Inventory Controller posted by HotelJobs
Admin Assistant (Inventory Control) DairyLevel: Skilled Worker/Junior Management Reports To: Inventory ControllerPurpose of the Role:As an i... Admin Assistant/Inventory Controller position available in South Africa, South Africa. This job position was pos
View Job
Admin Assistant/Inventory Controller
Franschhoek: Assistant Hotel Manager posted by IntelliStaff
Area/Location: Franschhoek, Cape TownJob Overview:The role of Assistant Hotel Manager is to enhance operational efficiency and service quality by providing support under the guidance of the Hotel Manager, ensuring that teams excel and meet departmental obj
View Job
Assistant Hotel Manager