Franschhoek: Hotel Manager posted by Craven Cottage CC

January 16, 2026 Jobs in Cape Winelands

Craven Cottage CC

Western Cape

Media/Photography

Job Description

About the Role

Craven Cottage CC is seeking an experienced Hotel Manager to lead our team in delivering world-class service to our guests. As a key member of our management team, you will be responsible for ensuring that all aspects of hotel operations are running smoothly and efficiently, with a focus on guest satisfaction and experience. With 5+ years of hotel management experience, you will have the opportunity to develop your skills further and contribute to the growth and success of our hotel.

Key Responsibilities

Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.
Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.
Daily checks on public areas, rooms and all guest facilities to uphold the highest standard of experience for our guests and enforcing the standards of cleanliness.
Monitor the daily guest’s journey from welcome to departure and all touchpoints in-between with continuous improvement top of mind.
Daily and project specific liaising with the Maintenance Department to ensure that urgent items are attended to timeously and project timelines are adhered to.
Collaborate with the Management Team to ensure all guest-related policies, processes, and standards are complete, documented, and effectively guide hotel activities.
Maintain full oversight of daily arrivals, departures and special requests ensuring that the various departments within the Hotel deliver the set-out standard.
Ensure to drive the weekly forecast planning with the team to not only meet but exceed the guests’ expectations.
Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation.

View Job Somerset West: Revenue Manager posted by Craven Cottage CC

Requirements

Grade 12
Tertiary qualification in Hospitality or Hotel Management
Minimum of 5 years Hotel Management experience within a 5* Hotel/Property
Advanced computer skills including proficiency in the use of Protel and MS office
Valid driver’s licence
Ability to confidently operate within a fast-paced and challenging environment.

Qualifications

Completed tertiary qualification in Hospitality or Hotel Management

Salary & Benefits

[Salary information not mentioned in original]

Note: I’ve kept the salary section empty as it was not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Media/Photography Jobs in Western Cape

The Western Cape, South Africa is home to a thriving media and photography industry, offering a range of career opportunities for those with a passion for visual storytelling and digital content creation. Typically, this field is driven by the growth of technology and social media, leading to an increased demand for skilled professionals who can produce high-quality content.

Generally, salaries in this industry vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad salary ranges for media and photography positions in Western Cape typically fall within the following bands: R300 000 – R600 000 per annum for junior roles, and R600 000 – R1 200 000 per annum for senior or specialized positions. However, salaries can fluctuate based on individual circumstances, industry trends, and geographic location.

Common skills required for media and photography roles in Western Cape include proficiency in Adobe Creative Suite, experience with camera equipment and editing software, strong visual storytelling skills, attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure. Additionally, knowledge of SEO principles, social media platforms, and content management systems can be beneficial.

The financial services sector, technology industry, and manufacturing sector are common industries that employ media and photography professionals in Western Cape. Other sectors, such as tourism, education, and healthcare, also value the skills offered by this profession. Often, companies in these sectors require media professionals to create engaging content for their websites, social media channels, and marketing materials.

View Job Johannesburg: Group Head of Marketing

Career development opportunities for media and photography professionals in Western Cape are diverse and varied. Typically, senior roles involve leading teams of photographers and editors, while specialized positions may focus on video production, social media management, or brand storytelling. Common career progression paths include moving from junior to senior roles within the same company, taking up freelance work, or starting one’s own business. With experience and continuous skill-building, professionals in this field can expect to see significant growth and advancement opportunities.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process