Franschhoek: Housekeeping Supervisor posted by IntelliStaff
Posted on 2025-07-07 00:00:00
| Employer | IntelliStaff |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Western Cape / Franschhoek |
Job Summary
Position Overview:
- The Housekeeping Supervisor plays a key role in supporting the Hotel Management Team by supervising the housekeeping team to meet the strategic direction and annual plans for housekeeping operations.
Key Responsibilities:
- Provide clear direction, oversight, and guidance to the Housekeeping Team, ensuring motivation and adherence to established standards.
- Facilitate effective communication and collaboration within the Housekeeping Department and with other operational departments.
- Prepare weekly departmental work schedules based on occupancy forecasts, allocating tasks accordingly.
- Monitor daily staffing levels to ensure sufficient coverage at all times.
- Conduct regular inspections of guest rooms and public areas to confirm cleanliness, maintenance, and operational standards.
- Implement and maintain departmental par-stock levels for chemicals, amenities, linen, and other operational items in coordination with Hotel Management.
- Control and monitor inventories related to equipment, linen, stationery, guest and cleaning supplies, and uniforms to ensure stock levels and cost efficiency.
- Identify opportunities to reduce waste and enhance cost savings, while aligning service practices with environmental and financial goals.
- Maintain up-to-date departmental training records that accurately reflect all conducted training sessions.
- Implement and monitor an effective key control system to ensure the safety and security of guests, team members, equipment, and supplies.
Experience and Competencies Required:
- Minimum of 2 years’ experience in a similar role within a 5-star luxury hotel or resort.
- Excellent verbal and written communication skills.
- Demonstrated leadership and team management abilities.
- Proven experience in staff training and development.
- Competence in preparing and managing duty rosters.
- Strong knowledge of expense and inventory control.
- Ability to remain composed and professional in high-pressure situations.
- Minimum Requirements:
- Diploma in Hospitality or equivalent qualification.
- Valid driver’s license.
- High level of physical endurance.
- Preference will be given to candidates residing in Franschhoek and surrounding areas.
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