Franschhoek: Marketing Coordinator (5* Hotel Group) – Franschhoek posted by Phoenix Recruitment

Luxury Hotel Group close to Franschhoek is looking for a Marketing Coordinator to support the Senior Marketing Executive to achieve department targets by developing and implementing strategies and taking all reasonable measures to maximise brand recognition , sales and revenue . Duties: Collaborating efforts with the hotel teams on all matters impacting the public communications and relations Providing content support to sales teams responsible for OTA’s, OTO’s and traditional trade relationships Delivery of cutting-edge marketing and communication material Responsible for coordinating marketing specific site inspections with media / PR agencies. Design and production of all brand creative content and collateral. Support the wider marketing function on key projects, campaigns and additional workload as and when required to do so Achievement of quality improvements as agreed by the Department Management in response to Market feedback Ensure that savings are made through negotiating improved pricing for marketing materials Provide support in the execution of digital marketing campaigns, social media (Facebook, Instagram, LinkedIn etc), email, and web Coordinate and assist with email marketing campaigns, including building emails, segmenting audiences, and tracking performance. Monitor campaign performance and generate reports using tools like Google Analytics and social insights dashboards Assist with website content updates, light CMS work (e.g., WordPress) Stay up to date with digital marketing best practices, tools, and trends Identify trends and insights and optimize spend and performance based on the insight. Instrument conversion points and optimize user funnels Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate Requirements: Grade 12 A formal marketing qualification will be an advantage At least 1–3 years’ experience in digital marketing, social media, or content coordination. A basic understanding of the hospitality and wine industry (high end) would be beneficial. Familiarity with SEO / SEM basics, PPC, content strategy, and community engagement Social tools: Hootsuite, Later, Meta Business Suite Analytics tools: Google Analytics, Facebook Insights Knowledge on Email platforms like Mailchimp, Campaign Monitor, or similar Knowledge of CMS platforms: WordPress or similar Graphic design skills (e.g., Canva, Adobe Creative Suite – In-Design, Photoshop, Illustrator, WordPress) and MS PowerPoint. Process excellence and service delivery Excellent quality and attention to detail Innovation for results Ability to work effectively when under pressure Teamwork and cross organisational collaboration Analytical mindset – comfortable reviewing metrics and translating them into insights Curious, collaborative, and eager to grow in a fast-paced marketing team