Franschhoek: Night Auditor posted by C & G Hospitality Recruitment T/A Hotelrecruiters

Night Auditor for busy Hotel in Franschhoek – Previous 4 or 5 Star Hotel experience essential – Preference will be given to candidates already based in the Winelands for face to face interview. Duties: Ensure that all company policies, procedures & SOPs are adhered to Carries out a detailed audit on the previous day’s business & verifies the revenue taken Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have been opened Check that all departures for the day have checked out or makes sure that they are checked in again when stays are extended Produces Emergency Back-up reports  Balances pre-lists received by Reception during the day Processes revenue allocation from all-inclusive Guest Bills to other departments Checks the Guest Folio Pits to ensure all dockets have been processed and allocated to the correct bill Ensures that guest bills are correct and have the correct documentation attached prior to the departure of the guest Closes down the point of sale equipment, which links F&B Sales outlets with the Front Office system in accordance with laid down procedures Prepares guest key audits and establishes if any keys for vacant rooms are missing Completes several other audits of rates, Food and Beverage Control, Laundry Charges and House Accounts Prepares an end of shift Hand Over for other departments Makes management aware of any irregularities found during the Night audit shift Be available to work extra hours if circumstances require Ensure that excellent customer service is delivered at all times Ensure safety of all guests and attend to issues promptly Any other duties that may be required