<p><strong><span style="color:black;">Area/Location: Franschhoek, Cape Town</span></strong></p><p><span style="color:black;">A renowned luxury hospitality group offering exceptional guest experiences is seeking a Restaurant Supervisor to oversee daily restaurant operations and uphold the highest standards of service. This position supports the Restaurant Manager in all departmental functions and requires strong leadership, excellent communication, and a meticulous eye for detail.</span></p><p><strong><span style="color:black;">Main Responsibilities:</span></strong></p><p> <span style="color:black;">Ensure precise execution of opening and closing procedures and completion of daily shift duties</span></p><p> <span style="color:black;">Manage table allocations efficiently to maximize guest satisfaction and maintain balance between service stations</span></p><p> <span style="color:black;">Ensure guest orders are taken in line with Standard Operating Procedures, promote menu items, and accommodate special requests when possible</span></p><p> <span style="color:black;">Coordinate with the Restaurant Manager and Group Operations Manager to ensure menus and wine lists are current</span></p><p> <span style="color:black;">Lead pre- and post-service briefings to align team objectives</span></p><p> <span style="color:black;">Support staff induction, training, and development according to set standards</span></p><p> <span style="color:black;">Assist with departmental projects, goals, and administrative duties</span></p><p> <span style="color:black;">Participate in required meetings and training sessions</span></p><p> <span style="color:black;">Oversee shift scheduling to ensure sufficient staffing</span></p><p> <span style="color:black;">Assist with monthly stock counts and maintain accurate inventory records</span></p><p> <span style="color:black;">Report and act promptly on any potential or real hazards</span></p><p> <span style="color:black;">Be fully knowledgeable about departmental fire and emergency procedures</span></p><p> <span style="color:black;">Enforce hotel regulations and legal compliance to ensure the safety of guests and staff</span></p><p><strong><span style="color:black;">Experience and Skills:</span></strong></p><p> <span style="color:black;">Matric Certificate required</span></p><p> <span style="color:black;">Wine certificate advantageous</span></p><p> <span style="color:black;">Prior supervisory experience in a fine dining, hotel restaurant, or hospitality setting</span></p><p> <span style="color:black;">Strong understanding of food and beverage service standards</span></p><p> <span style="color:black;">Proficient in restaurant POS systems</span></p><p> <span style="color:black;">Preference given to candidates based in Franschhoek and surrounding areas</span></p><p><strong><span style="color:black;">Inherent Requirements:</span></strong> </p><p> <span style="color:black;">Proven leadership and management capabilities</span></p><p> <span style="color:black;">Effective training and coaching skills</span></p><p> <span style="color:black;">High attention to detail</span></p><p> <span style="color:black;">Strong problem-solving abilities</span></p><p> <span style="color:black;">Excellent time management</span></p><p> <span style="color:black;">Ability to remain composed under pressure</span></p>