Gauteng: 1x Qualified Medical Receptionist/ Front Desk Coordinator URGENTLY needed for a Retreat Spa in Hyde Park posted by Spa Sense

Medical Receptionist/ Front Desk Coordinator needed in Hyde Park.
 

REQUIREMENTS:

• Certification in Medical Office Administration
• 2 – 6 years of working experience in a busy Medical Practice/ Clinic is ADVANTAGEOUS
• Systems EXPERIENCE – ChiDesk, myMps,  Goodx Web, Cliniko, with good Administrative skills

PATIENT & VISITOR INTERACTION

• Welcome and greet patients and visitors professionally and warmly.
• Answer phones, transfer calls, and respond to inquiries in person, by phone, and through written communications.
• Help patients with administrative and scheduling questions.
• Assist patients with the intake process and manage patient check-in and check-out.
• Communicate with insurance companies regarding billing and claims.
• Handle patient payments and provide receipts.

ADMINISTRATIVE & CLERICAL TASKS

• Schedule appointments, coordinate follow-ups, and manage cancellations.
• Maintain accurate and up-to-date patient records and files.
• Handle and distribute incoming mail, correspondence, and deliveries.
• Process prescriptions and other medical documents.
• Maintain office inventory by ordering and stocking supplies.

FINANCIAL & BILLING DUTIES

• Process patient billing and payments, and maintain financial records.
• Verify insurance information and file claims with third-party payers.

COMMUNICATION & COORDINATION

• Notify healthcare providers of patient arrivals.
• Facilitate communication between patients, providers, and other staff.
• Relay messages and information to doctors, nurses, and other staff.