Gauteng: Academic Support Co-Ordinator posted by Manpower Group

Key Responsibilities

Academic Department Administration

• Provide daily administrative support across all Schools and Programmes within the campus Academic Department.
• Compile, manage, and distribute academic reports and relevant documentation.
• Capture and maintain accurate student records in the academic system.
• Assist with preparation for campus PULSE and Groups Internal Audits.
• Support academic counselling during registration periods, including identifying and assisting at-risk students.
• Support the Student Evaluation of Teaching (SETS) process and attend academic department meetings, capturing minutes as required.
• Assist with student disciplinary hearings and ensure compliance with academic policy.
• Meet project deadlines as determined by the Head: Academic or National Office.

Lecturer (Independent Contractor) Administration & Management

• Administer day-to-day academic management of the campus lecturer team across relevant Schools and Programmes.
• Monitor lecturers’ administrative compliance, including timesheet submission, module allocations, and audit documentation.
• Maintain the Direct Academic Student Engagement (DASE) tracker and ensure accurate recording of lecturing hours, monitoring adherence to maximum permissible allocations.
• Notify lecturers and Programme Managers of any changes affecting programmes or allocations.
• Collaborate with HR and Academic teams to advertise, screen, and onboard new lecturers, ensuring all audit and policy requirements are met.
• Approve lecturer timesheets on the HR & Payroll system and resolve timesheet queries before payroll deadlines.
• Support lecturer induction, orientation, and ongoing evaluation processes.
• Identify lecturer gaps, contribute to recruitment planning, and maintain a pool of suitable candidates for ongoing academic needs.

Campus Collaboration & General Support

• Assist with co-ordination of academic workshops, campus events, and programme initiatives.
• Liaise with Capacity Planning and Timetabling Centre for module allocations and class visit schedules.
• Direct academic-related queries to relevant team members and implement directives from National Office.
• Collaborate across campus departments to ensure operational efficiency and optimal academic performance.
• Ensure compliance with the Protection of Personal Information Act (POPIA) and other institutional governance requirements.

Minimum Requirements

• Relevant tertiary qualification in Education, Administration, or related field.
• Proven experience in academic administration, lecturer management, or higher education support functions.
• Strong understanding of academic policies, registration processes, and student support frameworks.
• Experience working with academic management systems and performance tracking tools.

Key Competencies & Skills

• Excellent organisational, administrative, and time-management skills.
• Strong interpersonal and communication skills, with the ability to liaise effectively with lecturers, students, and stakeholders.
• Attention to detail and accuracy in record-keeping, scheduling, and reporting.
• Ability to manage multiple priorities in a fast-paced academic environment.
• Proactive problem-solving skills and compliance-focused mindset.
• Ability to work independently while supporting academic leadership and team objectives.

Ideal Candidate Profile

• Experienced academic support professional with leadership capability.
• Student- and lecturer-centric, able to manage complex operational and administrative tasks.
• Comfortable working across multiple programmes and Schools, ensuring smooth academic operations.
• Committed to excellence in academic support and student success.

Please note that only suitable candidates will be contacted.