Date | 2024-08-30 |
---|---|
Job Title | Account Executive (Sales Department) |
Employer | More Information |
Salary | |
Category | It Computing Software |
Location |
Gauteng / Johannesburg |
Job Summary
Duties will include but not be limited to: Account Executives liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of the company`s solutions according to customer needs Be the primary point of contact and build long-term relationships with customers, responsible for effective client communication and conflict resolution Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis Ensure the timely and successful delivery of the company`s solutions according to customer needs and objectives Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Collecting and analysing data to learn more about customer behaviour. Analysing marketing trends and predictions and researching market conditions to develop sales goals and marketing strategies Demonstrate value through solution selling practices to solve customer pain points. Help develop initiatives to increase customer satisfaction and retention Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Demonstrated competency in determining and analysing customer needs and recommending solutions in a competitive sales environment Identifies opportunities to grow business with existing clients. Develops new business by analysing account potential; initiating, developing, and closing sales; recommending new applications and sales strategies
Requirements:
Bachelors degree in information technology, marketing, business, or other related fields Five to eight years working experience as an Account Executive IT / Software or Contact Centre / CX industry experience Have a good understanding of Business processes Having a keen eye for detail and an understanding of budgetary constraints Fluency of digital platforms The ability to work under pressure Strong interpersonal skills. Must be able to negotiate and problem-solve Knowledge of current marketing and advertising trends and best practices Strong leadership and decision-making skills Demonstrable business acumen and a deep understanding of business sales processes Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level Experience in delivering client-focused solutions based on customer needs Natural relationship builder with integrity, reliability and maturity
Account Executive (Sales Department) position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-08-30 in the It Computing Software category
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