Job Description
About the Role
Discover your potential as a Call Centre Sales Representative at Auto Pedigree, where you will join a dynamic leader in the car retail sales industry. As a professional and friendly representative, you will be patient and tolerant to work with internal and external customers, driving business growth, retention, and scale of new and existing customers through customer satisfaction.
Key Responsibilities
- Ensure that clients are informed of the procedures of the company and applicable financial institutes regarding finance applications.
- Respond promptly to the needs of customers and solicit feedback to improve service.
- Attend to outbound and inbound calls with speed and efficiency.
- Daily, weekly, and monthly management of sales.
- Developing the business to reach set sales targets for the month.
- Driving specific strategies to retain and grow existing customer base.
- Ensuring customer escalation is managed and feedback is provided.
- Update the Lead Management System with regards to feedback on leads.
- Record all activities on the required reports.
- Participate in sales and team meetings.
- Participate in sales training.
- Adhere to the policies and procedures of the company.
Requirements
- 2 years of customer service and sales experience
- Relevant industry experience is desirable
- Computer literate with a high level of competence with Excel and Outlook
- A valid South African ID document
- A valid driver’s license
Qualifications
- Grade 12/Senior Certificate
- NCA accreditation
Note: I’ve followed the exact structure provided, preserving all original facts and requirements while making it more readable and concise.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in South Africa
In South Africa, the sales profession is a widely sought-after career path, with many individuals seeking to succeed in this field due to its dynamic nature and potential for high earnings. Generally, the job market trends indicate a strong demand for skilled sales professionals across various industries. This demand is often driven by companies’ need to expand their customer bases, increase revenue, and stay competitive in a rapidly changing business environment.
Typically, the salary range for sales positions in South Africa varies widely depending on factors such as experience, company size, industry sector, and individual performance. While broad ranges can be difficult to estimate, it is generally common for junior sales roles to offer salaries within the R200 000 – R400 000 per annum bracket, while senior or executive-level sales positions may command higher salaries of R500 000 – R1 million per annum. However, please note that these figures are approximate and can vary significantly depending on individual circumstances.
Common skills for sales professionals in South Africa typically include excellent communication and interpersonal skills, a strong understanding of product knowledge, negotiation and persuasion abilities, and a proven track record of meeting or exceeding sales targets. Other essential skills often include the ability to work independently, manage time effectively, and maintain a high level of professionalism in all interactions with customers and colleagues.
Sales professionals can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. Companies in these sectors often require sales teams to be highly adaptable, customer-focused, and results-driven.
For those looking to advance their careers in sales, there are numerous opportunities for professional development and growth. Typically, senior sales roles involve managing teams of sales professionals, developing new business strategies, and identifying new revenue streams. With experience and dedication, it is possible to move into leadership positions or explore related career paths such as account management, business development, or sales management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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