Job Description
About the Role
The Area Export Manager position at West Coast Personnel is a critical role that requires a proactive, analytical, and relentless individual to drive sales growth and expand our export business in Gauteng. The ideal candidate will have a strong background in sales and marketing, experience working with distributors, and a proven track record of successfully managing customer relationships.
Key Responsibilities
- Develop and implement territory action plans aligned with the Export Strategy.
- Ensure adherence to all export and distribution policies and procedures.
- Conduct bi-weekly SBO meetings with the Export Manager to track new business progress.
- Identify and pursue new business opportunities supported by business cases.
- Introduce marketing and promotional concepts aligned with the Company Marketing Strategy.
- Monitor customer buying patterns monthly to support accurate forecasting.
- Plan and manage consignment stock in line with stock movement trends.
- Assist customers in managing stock levels and product mix.
- Collaborate with the Warehouse team to ensure stock availability and resolve outstanding queries.
- Share responsibility for the collection of outstanding debtors with the Debtors Department.
- Ensure customers operate within agreed credit terms and assist in resolving queries.
- Proactively manage high-risk customers and implement corrective action plans.
- Communicate credit terms, statements, and payment expectations to customers.
- Ensure export permits remain valid and renewal processes are followed.
- Open new customer accounts based on viability.
- Support customers through the credit application process.
- Provide POS material and deliver claims procedure training.
- Maintain accurate customer data and monthly calling cycles.
- Compile and update call sheets after every customer visit.
- Monitor internal controls and procedures to protect the company’s integrity.
- Identify departmental risks and maintain an up-to-date risk register.
- Track and implement actions arising from internal and external audits.
- Ensure compliance with relevant legislation and policy frameworks.
- Build and maintain strong stakeholder and customer relationships.
- Represent the Company in customer meetings.
- Resolve customer issues promptly and professionally while upholding company values.
- Provide guidance on internal stakeholder matters.
- Implement and monitor the stakeholder management process.
- Monitor the performance of internal and external service providers.
- Identify development needs and create action plans to improve performance.
- Set performance objectives for support teams.
- Ensure adherence to HR policies within the division.
- Contribute to annual budget planning.
- Ensure efficient and transparent use of financial and other resources.
- Monitor expenditure and ensure all spend remains within budget.
- Identify and implement cost-saving opportunities.
Requirements
- Matric.
- Bachelor’s Degree in Sales & Marketing or related field (NQF 7).
- Bachelor’s Honours Degree in Sales & Marketing or related field (NQF 8) – Advantageous.
- 6 – 8 years’ experience in Sales & Marketing within a manufacturing environment.
- Minimum 3+ years’ exposure to SSA (Sub-Saharan Africa) Sales.
- Computer Literacy (MS Office Suite, SAP, ERP systems, job-specific software).
- Understanding of export processes, stock management, credit processes, and sales planning.
Qualifications
- Completed Bachelor’s Degree in Sales & Marketing or related field from a reputable institution (if applicable).
Salary & Benefits
[Not specified in the original job description]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Manufacturing Production Jobs in Gauteng
Manufacturing production positions are a vital part of the Gauteng economy, typically found in various industries such as financial services, technology, and manufacturing sectors. Generally, this field is characterized by a need for highly skilled and organized individuals who can manage production lines, supervise teams, and ensure efficiency. Typically, employees in these roles work in controlled environments with varying levels of manual labor and technical requirements.
Typically, salaries for Manufacturing Production positions in Gauteng range from R400 000 to R800 000 per annum, depending on experience, company size, industry sector, and individual qualifications. Commonly, senior production managers can earn higher salaries, but this is highly dependent on specific circumstances, such as those related to the employee’s level of expertise, years of service, and performance evaluations.
Common skills for Manufacturing Production roles include technical knowledge of manufacturing processes, leadership and communication abilities, problem-solving skills, and experience with inventory management systems. Typically, candidates in these positions possess a strong understanding of production planning, quality control, and supply chain management. Additionally, proficiency in languages such as Afrikaans, English, or isiZulu can be beneficial for communication with local suppliers and colleagues.
In Gauteng, Manufacturing Production roles are often found in the technology industry, which requires highly skilled workers to manage complex manufacturing processes and meet tight production deadlines. Financial services companies may also employ production staff to oversee the manufacture of securities, currency, and other financial instruments. Furthermore, the manufacturing sector itself frequently employs individuals with technical knowledge of production lines and machinery.
For those seeking a career in Manufacturing Production, there are opportunities for advancement and development. Typically, employees can progress from production line workers to team supervisors or department managers after gaining relevant experience and developing necessary skills. Higher-level roles may involve managing multiple production lines, implementing quality control processes, or taking on strategic planning responsibilities within the company.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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