Job Description
Introduction
The Corporate Health Consultant will manage and grow relationships between the Scheme and stakeholders, ensuring exceptional service delivery and client satisfaction. This role is responsible for providing expert advice and support to brokers and corporate clients, driving sales, and ensuring client satisfaction within the designated industry/sector.
Duties & Responsibilities
Role Overview
Areas of Responsibility
- Relationship Management:
- Build and maintain strong relationships with brokers and corporate clients
- Serve as the primary point of contact for brokers and corporate paypoints
- Conduct regular reviews with brokers to assess needs, address issues, and explore opportunities for growth
- Provide expert advice and support on medical aid options
- Ensure high levels of client satisfaction and address any issues promptly
- Sales and Business Development:
- Develop and execute sales strategies to achieve set targets
- Identify and pursue new business opportunities within the designated portfolio
- Work closely with brokers to drive new business growth and retention
- Client Service and Support:
- Address and resolve complaints and escalations efficiently
- Assist brokers and paypoints with product queries, application processes, and problem resolution
- Ensure timely and effective communication with all stakeholders
- Training and Development:
- Conduct broker training sessions and product presentations
- Keep clients informed about new products, industry trends, and regulatory changes
- Reporting and Analysis:
- Establish KPIs for individual performance and monitor progress
- Provide regular performance reports to the Corporate Health Manager
- Analyze market trends and competitor activities to inform strategies
- Provide feedback to management on market conditions, client needs, and product performance
Desired Experience & Qualification
Qualifications
- Matric
- 2-3 years private healthcare industry experience
- Experience with brokers and/or clients in corporate industry
- Proven sales experience
- Excellent presentation and communication skills
- Proficiency in MS Office
- Must meet the “Fit and Proper” criteria as set out by the Financial Sector Conduct Authority (FSCA)
- NQF Wealth Management (NQF5) qualification or equivalent essential
- RE5 Regulatory Examination is preferred
Personal Attributes
- Action-oriented and proactive
- Strong team player with excellent relationship-building skills
- Quick learner, adaptable, and innovative
- Strong sales and negotiation skills
- Superior verbal and written communication abilities
- Strategic thinker with strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- High level of initiative and ability to work in a target-driven environment
- Customer-oriented with a focus on client satisfaction
Work Requirements
- Experience in the corporate broker base essential
- Own transport and valid driver license essential
- Willingness to work extended and flexible hours as necessary
- Travel will be required for the purpose of meeting with clients and/or stakeholders
Ability to manage multiple accounts and projects simultaneously
Package & Remuneration
R35 000 CTC
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Insurance Jobs in Gauteng
The Other Insurance (OI) industry is a significant sector in Gauteng, South Africa, offering a range of career opportunities for professionals with the right skills and experience. Typically, OI roles are in demand across various industries, including financial services, technology, and manufacturing, as companies seek to manage and mitigate risks associated with their operations.
Generally, OI specialists in Gauteng can expect salaries that vary widely depending on factors such as level of experience, company size, and industry sector. While broad salary ranges cannot be provided due to the variable nature of these factors, it is common for experienced OI professionals to earn between R600 000 and R1 200 000 per annum, while entry-level roles may start at around R300 000 to R500 000 per annum. However, salaries can fluctuate depending on individual circumstances.
Common skills required for OI roles in Gauteng include expertise in financial management, risk analysis, data interpretation, communication, and project management. Other essential skills often include proficiency in insurance software, analytical thinking, problem-solving, and the ability to work under pressure. Many OI professionals also hold relevant certifications or degrees in fields such as actuarial science, business administration, or economics.
The financial services sector is a significant employer of OI professionals in Gauteng, with other industries such as technology and manufacturing also commonly hiring for these roles. Other sectors that may employ OI specialists include healthcare, construction, and logistics. In terms of career development, many OI professionals in Gauteng progress to senior roles within their current organisations or move into related fields such as risk management, auditing, or claims handling.
For those seeking a career in OI, it is essential to develop a broad range of skills and experience, often through formal education and training. Many OI professionals in Gauteng have pursued certifications such as the Fellow of the Institute of Actuaries (FIA) or the Chartered Insurance Practitioner (CIP). Building strong relationships with clients, colleagues, and stakeholders is also crucial for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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