Job Description
Market Research & Competitor Insights
- Track and analyse market and competitor trends, delivering regular insights to management.
- Identify new opportunities and recommend actionable strategies.
Service Product Planning
- Research and support the implementation of service products tailored to customer needs.
- Collaborate with external vendors to refine product offerings that drive workshop visits.
Customer Retention & Data Management
- Establish reliable data collection methods for retention tracking.
- Analyse customer trends and support the development of loyalty-building initiatives.
Aftersales Marketing & Promotions
- Work with the marketing department to design and execute impactful aftersales campaigns.
- Support seasonal promotions aimed at boosting workshop activity.
System & KPI Management
- Monitor system usage to ensure efficiency and liaise with suppliers for improvements.
- Evaluate KPI results and develop plans to enhance performance across aftersales activities.
Requirements:
- Reporting to the Head of Warranty
- Relevant Marketing or equivalent Tertiary Qualification
- 2–4 years’ experience in marketing, preferably within the automotive or service sector
- Advanced Excel and data analysis skills
- Excellent communication and presentation abilities
- Strong organisational, analytical, and problem-solving skills
- Self-starter with the ability to work independently and meet deadlines
- Willingness to travel locally (3–5 nights per month away)
- Flexibility to work outside of standard office hours when required
- Business-savvy with a passion for customer excellence
- Assertive, results-driven, and detail-oriented
- Confident communicator and effective team collaborator
- Energetic, flexible, and emotionally intelligent
- Integrity, initiative, and a proactive approach
- This role demands strong resilience, the ability to thrive under pressure, and effective self-management in daily challenges while consistently demonstrating commitment, energy, and motivation
If your current experience and skillsets tick majority of the job specification boxes, then:
Apply directly now – Send your CV to *****@*****.co.za
Feel free to contact Hayley directly on 087 265 3364 or send a WhatsApp to 082 442 5410 for more information.
www.********.co.za
www.********.co.za
www.********.co.za
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 7 days from application, kindly consider your application as unsuccessful.
#Driveyourcareerforward
Simply click on the “APPLY” button
www.********.co.za;VacRef=JHB000262&preview=85fab4012d69d8feef8257b9e32a2853
Submission closing date: No later than 17th November 2025
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