Gauteng: Call Centre Agent (Automotive) posted by Fouche & Co Recruitment
Posted on 2025-07-16 00:00:00
| Employer | Fouche & Co Recruitment |
|---|---|
| Category | Insurance Sales/Marketing |
| Location | Gauteng / Gauteng |
Job Summary
Job Overview
The Call Centre Agent will be responsible for coordinating breakdown responses, maintaining service schedules, and following up on customer satisfaction. The role requires proactive communication with technicians, agents, and customers to ensure service excellence.
The individual will also contribute to growing the service division by engaging with the customer database and promoting service offerings.
Key Responsibilities
- Arrange breakdown attendance by coordinating with standby technicians or agents
- Log new breakdowns following prescribed procedures
- Follow up with customers on service satisfaction
- Maintain detailed records of all breakdowns
- Participate in morning meetings and workshop yard walks
- Contact customers to manage and schedule services
- Promote service sales by engaging after-sales customers
- Stay informed on product knowledge and procedures
- Process job cards and invoices within required timeframes
- Prepare reports and presentations when needed
- Complete administrative tasks within deadlines
- Follow up daily on purchase orders and maintain work-in-progress
Key Attributes
- Strong attention to detail
- Customer-focused and service-oriented
- Deadline-driven with excellent time management
- Effective communicator across internal and external stakeholders
- Adaptable and proactive in a fast-paced environment
- Ability to work under pressure
- Flexible to change based on operational requirements
Requirements
- Matric (high school diploma) preferred
- Previous call centre experience advantageous
- Fluent in English and Afrikaans; knowledge of an African language beneficial
- Computer literate with experience in word processing, spreadsheets, and internal systems
- Solid planning, organisation, and decision-making abilities
- 2+ Years in the automotive industry
Remuneration
R12 500 – R15 000(Based on experience)
**Only shortlisted candidates will be contacted**
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Gauteng
More jobs in Gauteng
Browse Insurance Sales/Marketing Jobs
Browse Fouche & Co Recruitment Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Gauteng: Creditors Clerk posted by Green Marble Recruitment Consultants
Minimum RequirementsMin Matric Grade 12 with Accounting or Mathematics.Degree or diploma in finance is advantageous.Min 2-3 years of experience in similar...
View Job
Creditors Clerk
Gauteng: Senior Key Account Executive posted by SPECD (Pty) Ltd
JOB DESCRIPTIONnbspJob Title nbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbspnbsp Senior Key...
View Job
Senior Key Account Executive
Gauteng: Channel Development Consultant (Remote) – Urgently needed posted by GSourcers
Our client, who is seeking a Channel Development Consultant to work 100 Remotely, is a globally recognized premium paper brand with strong networks across...
View Job
Channel Development Consultant (Remote) – Urgently needed
Gauteng: Administration Clerk posted by Staffing-Jet
Predominantly office based in Heidelberg GautengResponsibilities Reporting on a weekly and monthly basis for COO and Managers Assisting on Reporting on GHG...
View Job
Administration Clerk
Gauteng: Sales Manager posted by Letshalo HR
Key Responsibilities include but not limited to the followingAdministration, Revenue Monitoring and AnalysisDevelop and implement effective sales strategies...
View Job
Sales Manager
Gauteng: SALES MANAGER / GOVERNMENT & TENDERS – TRUCKING INDUSTYRY (GERMISTON) posted by MPRTC Recruitment
Key RequirementsProven experience in sales to government or public sector clientsStrong understanding of the tender processEstablished network within...
View Job
SALES MANAGER / GOVERNMENT & TENDERS – TRUCKING INDUSTYRY (GERMISTON)
Gauteng: Solutions Architect posted by Optim-G Sourcing
Must have Banking and Payments experience.Spec entails the followingnbspOptimization of SystemsNew SolutionsArchitecture DesignModernization of...
View Job
Solutions Architect
Gauteng: Senior Systems Engineer posted by GAP Consulting
Minimum RequirementsMust have a minimum of 10 years experience as a Senior Systems Engineer in the Manufacturing IndustryBSc Computer Science Relevant...
View Job
Senior Systems Engineer
Gauteng: ADMIN & LOGISTICS COORDINATOR (GERMISTON) posted by MPRTC Recruitment
Key RequirementsStrong SAP and advanced Excel skillsExcellent organisational and multitasking abilityProfessional communication and presentationProven...
View Job
ADMIN & LOGISTICS COORDINATOR (GERMISTON)
Gauteng: HVAC Estimator posted by Network Finance
Join a well-established, multi-disciplinary building services company delivering top-tier HVAC, plumbing, fire, and refrigeration solutions. With a strong...
View Job
HVAC Estimator
Gauteng: Service Administrator – 3 Month Contract (Temp Position) posted by Fouche & Co Recruitment
Our client is a leader in the equipment servicing industry, delivering tailored solutions across a national footprint. Operating in a fast-paced,...
View Job
Service Administrator – 3 Month Contract (Temp Position)
Gauteng: Buyer posted by Green Marble Recruitment Consultants
Minimum RequirementsRelevant degree or diploma.2ndash3 yearsrsquo experience as a BuyernbspExceptional knowledge of Hunting and Outdoor.nbspProficient in...
View Job
Buyer
Gauteng: Sales Administrator posted by Letshalo HR
Purpose of the job The Sales Administrator will be responsible for providing essential support to the sales team, ensuring smooth operations and effective...
View Job
Sales Administrator
Gauteng: Office Administrator posted by Letshalo HR
Purpose of the jobThe Office Administrator will be responsible for overseeing the daily operations of the office and ensuring a productive, organized, and...
View Job
Office Administrator
Gauteng: Techical Lead posted by Letshalo HR
Purpose of the jobThe Technical Lead is responsible for overseeing engineers, lead projects and work closely with stakeholders to ensure the design,...
View Job
Techical Lead
Gauteng: Personal Assistant posted by Letshalo HR
Purpose of the job The Personal Assistant will be responsible for providing high-level administrative and operational support. The personal assistant will...
View Job
Personal Assistant
Gauteng: Pre-Sales Engineer posted by Letshalo HR
Key Responsibilities include but not limited to the followingCollaborate with the sales team to understand customer requirements and provide technical...
View Job
Pre-Sales Engineer
Gauteng: Jnr Production Engineer / Coordinator posted by Perfect Placement Recruitment
Job Title Jnr Production Engineer CoordinatorLocation Centurion - HennopsparkSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable...
View Job
Jnr Production Engineer / Coordinator
Gauteng: R&D Jnr Mechanical/Mechatronic – Weapons posted by Perfect Placement Recruitment
Job Title RampD Jnr MechanicalMechatronic - WeaponsLocation Centurion - HennopsparkSalary Market relatedVacancy Type Full-TimenbspnbspNon- negotiable...
View Job
R&D Jnr Mechanical/Mechatronic – Weapons
Gauteng: Quantity Surveyor – Mining posted by Perfect Placement Recruitment
Job Title Quantity Surveyor - MiningLocation Irene - PretorianbspSalary Market related depending on experience and qualificationsVacancy Type...
View Job
Quantity Surveyor – Mining
Gauteng: Cash Office Supervisor posted by Rad Resources
Purpose To manage the daily operations within the cash office by supervising staff and coordination with clients.QualificationsMatric or Grade12 -...
View Job
Cash Office Supervisor
Gauteng: Engineering/ Bcom Graduates posted by Perfect Placement Recruitment
Job Title Engineering BCom GraduatesLocation Centurion Gauteng- HennopsparkSalary Market related - Dependent on experience and qualificationsnbspNon-...
View Job
Engineering/ Bcom Graduates
Gauteng: Legal Secretary posted by Perfect Placement Recruitment
Job Title Legal SecretaryLocation Groenkloof- PretoriaSalary R18 000 CTC per monthVacancy Type Full-TimeNon- negotiable qualifications and experience...
View Job
Legal Secretary
Gauteng: Technical Development Lead posted by Pillango Placements
Below is a condensed version of a detailed job description, designed for easy reading and to highlight key responsibilities and requirements. The full job...
View Job
Technical Development Lead
Gauteng: Cash Office Assistant posted by Rad Resources
RequirementsMatric or Grade12 - EssentialDiploma in Business Management will be advantageousMinimum of 6 months - 1 yearrsquos experience in sales in a...
View Job
Cash Office Assistant