Job Description
- Local candidates
- Diploma or degree in Finance
- Experience within debt collections | debt recovery
- Computer literate
- Advanced Microsoft Office skills
Key responsibilities include:
- Conducting effective and professional debt collection and negotiation processes.
- Performing data analysis and reporting to track collection performance and identify trends.
- Ensuring full compliance with legal and regulatory requirements in all collection activities.
- Delivering excellent customer service, maintaining professionalism and empathy in all interactions.
- Maintaining accurate recordkeeping and documentation of all collection actions and communications.
This role requires a detail-oriented, analytical individual with strong communication skills and a solid understanding of collection processes and compliance standards.
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