Key Responsibilities

• Conduct credit assessments using the in-house Credit Application Portal and SOPs.
• Access and interpret Credit Bureau information to make effective decisions.
• Process new and existing credit limit requests.
• Monitor compliance with credit terms and ensure proactive credit management.
• Build and maintain strong customer relationships while collecting overdue accounts.
• Address customer queries using best practice processes.
• Collaborate effectively with Sales, Finance, and other departments.
• Maintain accurate Debtors Masterfile records.
• Support branch and group admin teams with payment allocations, reconciliations, remittance processing, account queries, and credit note processing.
• Provide solution-based overdue reports and implement action plans to meet deadlines.
• Ensure full compliance with company Credit Policies, SOPs, Authorisation Matrix, and EHS regulations.

Minimum Requirements

• Matric (Grade 12 with Maths & Accounting) or NQF Level 4 equivalent (compulsory).
• Minimum 5 years’ Credit Control experience in a trading environment.
• Strong communication, negotiation, and customer service skills.
• Proven credit risk management and vetting experience.
• Credit Management 1–5 qualifications.
• Proficiency in Microsoft Word and advanced MS Excel.
• Ability to manage high volumes and meet deadlines.

Advantages

• Syspro system knowledge.
• Accounting Diploma.
• Experience with online Credit Bureau reports and interpretation.

If you are a highly motivated Credit Controller with a passion for accuracy, relationship management, and delivering results, we would love to hear from you.