Gauteng: Credit Manager posted by West Coast Personnel

The Credit Manager is responsible for managing and controlling the organisation’s credit granting process. This role ensures that credit risk is effectively evaluated, monitored, and minimised while enabling sustainable sales growth and maintaining healthy cash flow. The Credit Manager ensures compliance with company policies, legal requirements (including the National Credit Act), and oversees effective collection of accounts receivable in line with working capital objectives.
 
MINIMUM REQUIREMENTS
Qualifications:

• National Diploma or Bachelor’s Degree in Finance or Accounting (NQF 7)
• Credit Management Diploma (Institute of Credit Management of South Africa) – highly advantageous

Experience:

• 5–8 years of progressive experience in credit control or credit management
• Minimum 5 years in a supervisory or management role
• Experience in a manufacturing, FMCG, or sales-driven environment preferred
• Proven experience managing large debtor books and trade credit risk

RESPONSIBILITIES:

• Develop and maintain the company’s credit policy and procedures
• Conduct credit assessments of new and existing customers
• Approve or recommend credit limits and terms in line with policy
• Monitor credit exposure and portfolio risk regularly
• Maintain updated customer risk ratings and ensure compliance with credit term
• Oversee daily debtor collections and allocate payments accurately
• Review age analysis weekly and take corrective action for overdue accounts
• Negotiate and manage payment arrangements where necessary
• Collaborate with sales teams to resolve invoice disputes
• Recommend write-offs and provisions in line with company policy
• Communicate credit terms clearly to customers
• Resolve customer account queries promptly
• Support customers with documentation and payment arrangements
• Attend key account review meetings to manage credit-related risks
• Oversee contract tracking, document control, renewals, and closures
• Ensure contract-related documentation is accurate, secure, and audit-ready
• Track and action key contract milestones, renewals, and closures
• Review reports on contract status, compliance, and risks, implementing corrective actions
• Liaise with internal stakeholders to resolve escalated contract administration issues
• Ensure integrity of financial controls, coordinate with auditors, and implement audit findings
• Maintain compliance with legislation, including NCA and POPIA
• Monitor departmental risks and maintain a risk register
• Support Internal Auditors and respond to findings
• Ensure adherence to SHEQ standards, labour legislation, and company Code of Ethics
• Prepare monthly credit and debtor reports for management
• Analyse collections trends, bad debts, and credit exposure
• Recommend corrective measures and support budgeting and forecasting
• Develop dashboards for credit monitoring where applicable
• Participate in strategy formulation and policy development
• Advise management on credit trends and business impact
• Support product and market expansion by assessing credit risk
• Implement credit automation or digital solutions to improve efficiency
• Identify and maintain effective relationships with internal and external stakeholders
• Represent the Company’s in meetings and resolve problems creatively with integrity
• Provide guidance on stakeholder matters and manage expectations in line with policy
• Recruit, train, and develop staff within the credit function
• Conduct employee appraisals, set performance objectives, and address performance issues
• Ensure adherence to HR policies, labour legislation, and company values
• Align future talent needs through succession planning and development initiatives

VALUES

• Honesty and Integrity
• Mutual Respect, Trust, and Dignity
• Openness and Transparency
• Participation, Co-operation, and Teamwork
• Performance and Accountability
• Passion and Commitment

ESSENTIAL KNOWLEDGE & SKILLS

• Credit risk assessment, credit policy, and collections management
• National Credit Act (NCA) and POPIA compliance
• Financial analysis and interpretation of customer financial statements
• ERP system proficiency (SAP, Syspro, Oracle, or similar)
• Advanced MS Excel and reporting skills

CORE BEHAVIOURAL ATTRIBUTES

• Problem-solving and analytical ability
• High integrity and ethical standards
• Excellent verbal and written communication skills
• Detail-oriented, proactive, and results-driven
• Resilient and able to operate under pressure
• Team-orientated with strong negotiation and networking skills

Application Process:
Interested candidates should submit their CV, Matric Certificate, current head and shoulder photo, and qualifications.
If you do not hear from us within the next two weeks, please consider your application unsuccessful.