Job Description
- Matric.
- Relevant Human Resources qualification.
Personality Traits:
- Solution-driven.
- Positive attitude.
- Integrity and fairness.
- Excessive communication.
- Attention to detail.
- Prioritising.
- Teamwork.
- Extreme ownership.
- Recognition, accountability, and reliability.
Duties and responsibilities:
HR/IR: 
- Address employment relations issues.
- Facilitate retrenchments, including drafting Section 189 notices and conducting meetings.
- Provide daily labour relations and HR assistance to clients.
- Conduct employee counselling sessions for warnings, poor performance, or ill health.
- Chair disciplinary hearings and draft outcomes.
- Draft and administer:
- CCMA documents (7.11 and 7.13 referrals).
- Objections to Con/Arb.
- Rescission and condonation applications.
- Opposing affidavits (e.g., for condonation and rescission).
 
- Prepare Con/Arb cases and compile bundles.
- Observe and draft pre-arbitration minutes.
- Represent clients at conciliations and arbitrations.
- Manage multiple correspondences with the CCMA regarding case matters.
- Administer the employee abscondment process.
- Handle UIF registrations and submissions.
- Draft and finalise:
- Employment contracts.
- Job descriptions and employee duties/responsibilities documents.
- HR policies, procedures, codes of conduct, and standards.
- Notices, agreements, and other HR-related documentation.
 
- Prepare or update employment documents and records related to hiring, transfers, promotions, and terminations.
- Oversee the hiring process, including coordinating job posts, reviewing resumes, and performing reference checks.
- Process personnel action forms and ensure proper approvals.
- Provide general HR support and daily assistance to clients.
Admin:
- Prepare, organise, and store information in paper and digital form.
- Handle queries via telephone and email.
- Greet visitors at reception.
- Manage diaries, schedule meetings, and book rooms.
- Take minutes at meetings.
- Type letters and reports.
- Update computer records using a database.
- Print and photocopy documents.
- Maintain office systems.
- Liaise with staff in other departments, such as Finance and HR.
- Process online applications and handle digital documents.
- Draft and distribute HR/IR newsletters.
- Verify sick notes.
- Draft NTAs, suspension letters, warnings (WW, FWW, CFWW), and apply sanction guidelines.
Ad-hoc:
- Manage Employment Equity duties and responsibilities.
- Manage Skills Development duties and responsibilities.
- Maintain client relationships and manage client accounts.
- Oversee client onboarding and develop onboarding plans.
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