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Gauteng: UC Field Service Technician & Programmer (Telecoms) posted by AtripleA recruitment & temps

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Job Description

About the Role

Our client in the Telecoms Industry is seeking an experienced UC Field Service Technician & Programmer to join their team. The ideal candidate will be responsible for providing top-notch support to clients, resolving technical issues, and ensuring seamless communication across various Audio-Visual systems.

Key Responsibilities

• Responding to calls logged by clients

• Providing remote/telephonic support

• Scheduling site visits within a client’s Service Level Agreement Mean-Time-To-Respond time

• Resolving an issue within a client’s Service Level Agreement Mean-Time-To-Repair time

• Understanding each client’s Service Level Agreement contract and adhering to the required service

• Scheduling and completing preventative maintenance, including compiling full maintenance reports after work is completed

• Advanced fault-finding

• Comprehensive knowledge of wiring, cable termination, and best practice standards

• Video Conferencing and Audio-Visual Equipment Configuration

• Preparing properly before attending to a site

• Liaising with suppliers and senior staff to resolve issues

• Doing installations when no Field Service work is required

• Being available to work overtime when required

• Being available to travel for work when required

• Being on stand-by when required

• Completing training when not attending to a client

• Must be able to work and report without direct supervision

Requirements

Matric Essential

A minimum of 2-4 years audio visual experience

Strong knowledge of Audio-Visual systems

Crestron and Extron programming non-negotiable

Basic Room control experience

Audio experience including basic DSP programming

Video Routing and switching experience

Video Conferencing endpoint experience – Polycom, Avaya

Good communication skills

Proof of technical skills

Good time management essential

Good planning skills

Strong attention to detail is essential

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Must have valid Driver’s license & own vehicle

Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Salary details not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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