Gauteng: Industrial Seals Customer Service Rep – OEM – Jet Park posted by Job Masters (Pty) Ltd
Posted on 2025-04-30 00:00:00
| Employer | Job Masters (Pty) Ltd |
|---|---|
| Category | Customer Service |
| Location | Gauteng / Gauteng |
Job Summary
- Product Knowledge: Understanding of Industrial Seals: Knowledge of different types of industrial seals (e.g., elastomeric seals, hydraulic seals, pneumatic seals, rotary seals, etc.) and their applications in various industries (automotive, manufacturing, aerospace, etc.).
Seal Materials: Familiarity with materials used in seals, such as rubber, metal, PTFE, or composite materials, and how material properties affect performance.
Seal Design & Function: Understanding how seals work, how they are designed, and how they prevent leakage or contamination in different systems (pressure, vacuum, temperature extremes).
- Technical Communication Skills:
Technical Problem Solving: Ability to assist customers in identifying issues with seals, troubleshooting failures, and recommending the appropriate solutions.
Product Specifications: Knowledge of seal dimensions, tolerances, and performance standards (e.g., ASME, ISO, DIN) to explain and suggest the right products to customers.
Technical Writing Skills: Ability to communicate effectively in written form (e.g., responding to emails, creating reports) about technical issues or product details.
- ERP and CRM Systems: Experience with ERP Systems: Ability to use ERP (Enterprise Resource Planning) systems to process orders, check stock levels, track shipments, and manage customer accounts.
CRM Software Knowledge: Proficiency in CRM (Customer Relationship Management) tools to manage customer inquiries, complaints, and follow-up communications.
- Industry Standards & Regulations: Knowledge of Industry Standards: Familiarity with standards and certifications specific to seals and the industries they serve, such as ISO 9001, FDA regulations for food-grade seals, or automotive industry standards.
Quality Control and Testing Knowledge: Understanding of the processes involved in testing seals (e.g., leak testing, pressure testing) and quality control procedures.
- Sales and Order Management: Quoting and Pricing: Ability to interpret and provide quotes based on technical drawings, customer requirements, and the company’s pricing structures.
Order Handling and Processing: Knowledge of order fulfilment, including custom orders, and ensuring timely delivery of products.
- Technical Drawings: Ability to Read Blueprints: Competency in reading technical drawings and interpreting specifications for seals.
- Troubleshooting and Customer Support: Troubleshooting Skills: Ability to provide technical support to customers in case of product failures, including suggesting alternatives or adjustments.
After-Sales Support: Ability to follow up with customers to ensure satisfaction with products and services, handling any complaints or issues related to seal performance.
- Basic Engineering Knowledge: Engineering Fundamentals: A basic understanding of mechanical engineering principles, including pressure, flow, and material properties, will help understand customer needs and offer effective solutions.
- Experience and Certifications: Relevant Experience: Previous experience in a technical customer service or sales role within the industrial seals industry or a similar technical sector.
Certifications: Any certifications related to quality control, product management, or specific industry standards (e.g., Six Sigma, ISO) would be beneficial.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Gauteng
More jobs in Gauteng
Browse Customer Service Jobs
Browse Job Masters (Pty) Ltd Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Gauteng: Payrroll/Debtora & Creditors Clark – EBS Security posted by EBS Security (Pty) Ltd
To apply, the following criteria must be met Be able to work on the Xero accounting system - 2-3 years experience Be able to work on VIP payroll system -...
View Job
Payrroll/Debtora & Creditors Clark – EBS Security
Gauteng: deliver bike driver posted by poorboys fast foods
Poorboys fast foods is looking For a reliable motor bike driver to do deliveries.Needs to have a valid drivers license, SA I.D or valid Passport work...
View Job
deliver bike driver
Gauteng: Bookkeeper posted by Omni Africa
Omni Africa is looking for a bookkeeper to be based in Sunninghill, Johannesburg. The role of the Bookkeeper involves providing financial, administrative,...
View Job
Bookkeeper
Gauteng: Air Condition Technician – Samsung posted by Kago Operations
A Samsung air conditioning technician required to install, maintain, and repair air conditioning systems.They may also work on heating, ventilation, and...
View Job
Air Condition Technician – Samsung
Gauteng: Lift Technician – Needed ASAP posted by RELIS SYSTEMS
A qualified Lift Technician, self- driven, able to do team work, drivers license, At least 5years experience.
View Job
Lift Technician – Needed ASAP
Gauteng: RECOVERY TOW DRIVER – ROLLBACK TOW TRUCK posted by Samurai Autobody
Experienced recovery tow truck driver neededmust have valid license and prdpForeigners must have valid work permit.
View Job
RECOVERY TOW DRIVER – ROLLBACK TOW TRUCK
Gauteng: Financial Adviser posted by Phoenix Wealth
Looking to increase your income as a Professional Financial AdviserDo you have 2-3 years experience in sales or insurance?Have you completed your RE5?Are...
View Job
Financial Adviser
Gauteng: Construction Health and Safety Officer posted by ETHS PTY LTD
Urgently Looking for Construction Health and Safety Officers with at least 3 years Experience. Must have valid Drivers license and Vehicle. ONLY SACPCMP...
View Job
Construction Health and Safety Officer
Gauteng: Dental Receptionist posted by Dentists @ Waterfall
Now Hiring Dental Receptionist!We are seeking a friendly and organized Dental Receptionist to join our team! In this role, youll be the first point of...
View Job
Dental Receptionist
Gauteng: Business Development Executive – Urgently Needed posted by Relay Gen
Job descriptionJoin us in-office team, working hours and be part of an exciting journey where your efforts truly matter!About the RoleDrive new business...
View Job
Business Development Executive – Urgently Needed
Gauteng: Deceased Estates Secretary posted by Hansen Attorneys, Notaries & Conveyancers
Looking for a part time junior deceased estates secretary with at least 5 years experience. Must be computer literate and reside in Randburg or surrounds....
View Job
Deceased Estates Secretary
Gauteng: Property Practitioner – Full Status posted by Spectrum Realty
Join a Brokerage That Puts Agents First!Are you a high-performing Full Status Residential property agent looking to elevate your career? Spectrum Realty...
View Job
Property Practitioner – Full Status
Gauteng: Code B Drivers posted by SACG
We are seeking reliable and experienced Code B drivers with a valid Professional Driving Permit PrDP to join our team. The ideal candidates will have a...
View Job
Code B Drivers
Gauteng: FENCE INSTALLER – URGENTLY NEEDED posted by Holobye Trading
FENCE INSTALLER X 8Holobye Trading 2 Pty Ltd is looking for 8 X FENCE INSTALLERSREQUIREMENTSRequired Candidates should have Fence installer certificate or...
View Job
FENCE INSTALLER – URGENTLY NEEDED
Gauteng: Senior Resident Engineer posted by Construct Executive Search
Applicants must have the following requirementsMust have a Bachelor of Science Degree or Bachelor of Technology Degree or Bachelor of Engineering Degree in...
View Job
Senior Resident Engineer
Gauteng: Sales Representative – Security Industry posted by The Admin Place
Salary Commission-BasedOur client based in Bedfordview Gauteng is seeking a Sales Representative in the Security Industry. Are you a driven and...
View Job
Sales Representative – Security Industry
Gauteng: Business Development Mananger – Urgently Needed posted by Sodexo Southern Africa
Join Our Dynamic Sales Team at Sodexo Southern Africa!Are you passionate about building relationships and introducing businesses to a company that truly...
View Job
Business Development Mananger – Urgently Needed
Gauteng: Aluminium doors installer posted by Da Costa aluminium
Experienced aluminium shopfront installer required to work in the Johannesburg areas.
View Job
Aluminium doors installer
Gauteng: Operations and Logistics Assistant – URGENTLY NEEDED posted by Armo Accessories
Operations and Logistics AssistantCompany ARMO AccessoriesLocation Woodmead, Sandton Head OfficeJob Type Full-timeSalary R5,000.00 per monthAbout UsARMO...
View Job
Operations and Logistics Assistant – URGENTLY NEEDED
Gauteng: Research intern posted by OD Management Services
Conduct comprehensive literature reviews to identify gaps in existing research and provide valuable insights for ongoing projects.Data Collection and...
View Job
Research intern
Gauteng: Senior Contracts/Project Manager: – Johannesburg. Permanent position. posted by Montana Recruitment
Senior ContractsProject Manager Johannesburg. Permanent position.Oversee site management of installations of aluminium Windows Doors on residential ...
View Job
Senior Contracts/Project Manager
Gauteng: FRENCH SPEAKING QUANTITY SURVEYOR – Urgently needed posted by Lara Talent
BSC qualified QUANTITY SURVEYOR with substantial PRIVATE SECTOR EXPERIENCE AND AT LEAST 5 YEARS WORK EXPERIENCE in a CONSULTING FIRM PRQS FIRM who is ABLE...
View Job
FRENCH SPEAKING QUANTITY SURVEYOR – Urgently needed
Gauteng: Sales Representative posted by UNOUNO
Plan and schedule visits to all existing customersIdentify opportunities to increase sales to existing customers by more sales of current products andor...
View Job
Sales Representative
Gauteng: Turner for Centre Lathe – Must be qualified posted by Thynder Holdings
Looking for a Centre Lathe turner with experience,Position based in Germiston area.
View Job
Turner for Centre Lathe – Must be qualified
Gauteng: Retail Operations Manager posted by 3at1 Franchising
About Us31 Business Centre Franchising is a leading national franchise retailer in South Africa. We are a dynamic, technology-driven company committed to...
View Job
Retail Operations Manager