Job Description
- Engage professionally with customers via email, phone, and walk-ins
- Process orders accurately for sales representatives and clients
- Manage communication with customers from order receipt through to delivery (ETA updates, etc.)
- Work effectively within our ERP system to process and track orders
- Collaborate closely with sales and operations to ensure a smooth workflow
Requirements
- Minimum 5 years’ experience in a sales or customer service role
- Proficient in both English and Afrikaans (spoken and written)
- Confident, outgoing personality with excellent communication skills
- Attention to detail and ability to cope under pressure
- Strong problem-solving attitude and willingness to go the extra mile
- Experience on ERP systems essential
- Someone who sees this as a stepping stone — with potential to grow beyond internal sales
What We Offer
- Supportive and energetic team environment
- Growth opportunities within a well-established, proudly South African business
- Competitive market related salary (discussed at interview stage)
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