Job Description
This role focuses on coordinating interactions, facilitating knowledge-sharing, managing events, and ensuring seamless communication between HCPs and the company
Additionally, you will be responsible for pharmacy engagement and training to ensure optimal understanding and adoption of the company’s healthcare solutions
Qualifications and Skills
Diploma or Bachelor’s Degree is required
0 – 1 Years pharmaceutical sales experience is required which must include Dr Detailing
Own vehicle and valid drivers license is essential
Key Responsibilities
GP’s, Pharmacies & Stakeholder Engagement
Build and maintain strong, trust-based relationships with HCPs and pharmacists
Act as the primary point of contact for doctors and pharmacists, ensuring they have access to the right experts and resources
Facilitate face-to-face and virtual meetings between HCPs, pharmacists, and Medical Product Lead (MPL)
Proactively follow up on HCP and pharmacist queries and ensure timely responses
Keep stakeholders informed about key events, congresses, and industry updates.
Pharmacy Engagement & Training
Develop and implement pharmacy engagement strategies to enhance product knowledge and patient support
Conduct training sessions for pharmacy staff, ensuring they are well-equipped with product and treatment insights
Provide ongoing support to pharmacy teams and addressing queries
Collaborate with sales and medical teams (MPL) to ensure alignment between pharmacist training and business objectives
Event coordination & logistics
Organize and manage small-scale events, webinars, and knowledge-sharing sessions for HCPs and pharmacists
Coordinate schedules for in-person and virtual engagements, ensuring smooth execution
Work closely with marketing, medical, and sales teams to align event messaging with business objectives
Communication & Relationship Management
Maintain an ongoing dialogue with HCPs and pharmacists to understand their needs and provide solutions
Ensure that all engagement activities deliver value to stakeholders and the company
Gather feedback from stakeholders to enhance engagement and training strategies.
Collaborate with internal teams to optimize outreach efforts and ensure alignment
Database & Process Optimization
Maintain accurate records of HCP and pharmacist interactions, events, and engagement activities
Assist in refining the HCP and pharmacy engagement database to enhance targeting and outreach
Support in updating engagement plans as new team members join, and strategies evolve
Skills & Competencies
Strong interpersonal and relationship-building skills – ability to engage with pharmacists, HCPs, and stakeholders effectively.
Excellent communication and organizational skills – ability to coordinate multiple interactions and follow up proactively.
Experience in pharmacy training and engagement – ability to educate and support pharmacy teams
Event coordination experience – managing logistics, invitations, and execution
Proactive and detail-oriented – ability to track engagement activities and refine strategies
Ability to work cross-functionally with medical, sales, and marketing teams
Tech-savvy – comfortable with digital communication tools and virtual event platforms
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