• Experience : 8+ years of experience in facility management, maintenance operations, or process improvement, with at least 3–5 years in a leadership
• Education : Bachelor’s or Master’s degree in Engineering, Facility Management, Business Administration, or a related
• Technical Expertise : Strong knowledge of multi-technical maintenance (HVAC, electrical, mechanical, fire protection, plumbing, ).
• Process Improvement : Experience in Lean, Six Sigma, Kaizen, or other operational efficiency methodologies.
• Digital Tools : Proficiency in CMMS, CAFM, BMS, IoT solutions, and data-driven facility management systems.
• Analytical & Problem-Solving Skills : Ability to analyze data, identify inefficiencies, and implement effective solutions

   Leadership & Collaboration : Proven ability to lead cross-functional teams, drive change, and  
   implement best practices.
Key responsibilities:
Process Standardization & Optimization

• Develop and implement standardized processes to ensure consistency across all facility management services (HVAC, electrical, plumbing, mechanical, ).
• Define best practices, operational workflows, and maintenance procedures to optimize service delivery.
• Conduct process audits and gap analyses, identifying areas for efficiency
• Ensure compliance with international facility management standards and company

Tendering & Pricing Support

• Collaborate with the business development and commercial teams to support tendering and contract
• Develop pricing strategies, ensuring competitiveness while maintaining
• Analyze technical requirements and provide input on resource allocation, cost estimation, and service scope
• Ensure alignment of proposals with operational capabilities and industry

Commissioning, Kickoff & Handover Management

• Oversee new project commissioning, ensuring smooth onboarding of facility management
• Develop and implement kickoff plans, operational readiness assessments, and handover
• Coordinate between project teams, clients, and operations to ensure seamless transition into full- service
• Ensure all required documentation, training, and system integrations are in place before h

Quality Control & Assurance
Develop and oversee quality control frameworks, KPIs, and service performance metrics.

• Conduct regular audits, inspections, and assessments to ensure adherence to service quality standards.
• Implement corrective action plans to address non-conformities and improve service
• Work closely with operations to drive a culture of continuous quality
• Conduct regular audits, inspections, and assessments to ensure adherence to service quality standards.
• Implement corrective action plans to address non-conformities and improve service
• Work closely with operations to drive a culture of continuous quality

Digital Transformation & Systems Implementation

• Lead the implementation, optimization, and management of digital systems (e.g., CMMS, CAFM, IoT-enabled maintenance tools).
• Ensure facility management software is effectively used for performance tracking, preventive maintenance scheduling, and asset
• Collaborate with IT teams to integrate smart technologies and automation into facility
• Train teams on digital tools and data analytics to improve decision-making and

Training & Knowledge Management

• Develop and implement training programs to enhance team competencies in maintenance best practices, safety standards, and technology
• Establish a knowledge management framework to capture, document, and share best practices across the
• Conduct workshops, technical training sessions, and coaching programs for operational
• Ensure continuous learning and professional development for

Continuous Improvement & Innovation

• Identify and implement process improvement initiatives to enhance operational efficiency and reduce
• Research and integrate innovative facility management technologies, sustainability initiatives, and energy efficiency solutions.
• Drive the adoption of Lean, Six Sigma, or other improvement methodologies to streamline workflows.
• Benchmark performance against industry standards and competitors to maintain a competitive edge.

Collaboration & Stakeholder Engagement

• Work closely with operations, finance, procurement, and client relations teams to align strategies and objectives.
• Ensure effective communication between on-ground technical teams, senior management, and external
• Support cross-functional collaboration to enhance service delivery and operational
• Representing the Methods Department in strategic meetings, reporting sessions, and client discussions

Salary offer: R650K – R750K

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