This role is for people who enjoy complexity and don’t need a script.

Our client is looking for an Operations Support Analyst to support global VAT and US Sales Tax operations, manage complex cases, and drive continuous improvement.

What you’ll get involved in:

• Managing VAT and US Sales Tax compliance cases
• Conducting global tax research and analysis
• Supporting and leading cross-functional projects
• Liaising with internal teams, clients and tax authorities
• Identifying trends and preventing repeat issues
• Growing into higher-impact responsibilities over time

You’ll thrive if you:

• Have strong academics and a relevant degree
• Are analytical, curious, and commercially aware
• Can manage multiple workstreams confidently
• Want depth, challenge, and long-term growth

If you want a role that stretches your thinking and rewards capability, not just tenure, this is where that path starts.

Operations Support Analyst
Global Tax & Compliance Industry

This is a role for high-calibre professionals with strong academics, presence, and a proven ability to think critically and deliver results. If you thrive in intellectually challenging environments, enjoy problem-solving across complex compliance scenarios, and want global exposure, this is your opportunity. You will join a central Operations Support team trusted with cross-jurisdictional VAT and US Sales Tax compliance, high-impact projects, and key stakeholder engagement.
Key Responsibilities:

• Manage a diverse portfolio of VAT and US Sales Tax compliance cases, ensuring timely, accurate, and client-focused resolution
• Lead client-specific consulting cases, providing practical and tailored solutions
• Identify emerging case types, research, and implement improvements to internal processes
• Drive operational and compliance-related projects that enhance efficiency and impact business outcomes
• Conduct in-depth research on global VAT and US Sales Tax issues to provide timely, accurate advice to clients and internal teams
• Support senior leadership with ad-hoc, high-value initiatives, liaising confidently with internal stakeholders, clients, and tax authorities
• Contribute to knowledge sharing, continuous improvement, and team growth initiatives

Who We’re Looking For:

• Strong academic background and high intellectual curiosity
• Professional presence with the ability to communicate confidently and credibly across senior stakeholders
• Exceptional problem-solving, critical-thinking, and organisational skills
• Ability to manage multiple priorities and complex tasks simultaneously
• Proactive, growth-oriented, and committed to continuous learning and improvement
• High personal standards and pride in your work, acting as a culture carrier within the team

Role Development:

• Structured onboarding period focused on learning systems, processes, and technical fundamentals
• Gradual increase in responsibility with exposure to complex cases, high-impact projects, and cross-functional initiatives
• Long-term career progression for individuals who demonstrate capability, initiative, and consistent high performance

This is a permanent opportunity offering global compliance exposure, real responsibility, and clear growth.