Job Description
About the Role
We are seeking a highly skilled Product Specialist to join our team at Manpower Group in Gauteng. As a Product Specialist, you will be responsible for providing technical support and service delivery to our clients, as well as maintaining in-depth knowledge of CENTURION products and GSM technologies.
Key Responsibilities
- Respond to all technical support queries received via inbound calls, ZOHO live chat, and email within defined turnaround times and quality standards.
- Deliver clear, professional, and solution-focused communication to clients at all times.
- Provide specialised GSM technical support to internal support teams and external customers, including troubleshooting complex technical issues.
- Collaborate with Quality Evaluation and R&D teams to test new software and firmware releases on G-Ultra devices and the G-Web platform.
- Identify, document, and escalate bugs or technical issues for resolution.
- Coach and mentor internal technical support staff to enhance GSM and product-related technical skills.
Requirements
- Minimum of 2 years’ experience in a technical support role.
- Experience in a technical environment is highly advantageous.
- Background in electronics, electrical systems, gate automation, or related technical fields will be beneficial.
Qualifications
- Matric
Salary & Benefits
[ No salary information provided – skipped entire section ]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Gauteng
The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.
Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.
Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.
The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.
Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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