Company and Job Description
We are recruiting for a Product Specialist to provide technical, specialised support on a range of innovative electronic products. The successful candidate will play a crucial role in product management, testing, marketing support, and on-site technical service — ensuring that each system meets the highest standards of reliability and compliance.
Collaborate with internal teams, provide technical expertise to clients, and be involved in the entire product lifecycle — from testing and trials to market launch and customer support.
If you’re driven, technically strong, and thrive in a fast-paced, hands-on environment, this is your opportunity to contribute to life-saving mining technology and work with a team that values precision, quality, and innovation.

What’s in it for you?

• Be part of a company that’s revolutionising mine safety and efficiency through technology
• Exposure to advanced communication and monitoring systems
• Excellent growth potential into senior technical or product management roles

Key Responsibilities
Product Management & Technical Support

• Manage existing and legacy products to ensure alignment with latest specifications
• Coordinate firmware and hardware testing (Alpha/Beta trials)
• Conduct audits, update manuals, and assist with product trials and POCs
• Provide technical support and training to teams and customers

Product Marketing

• Support customer presentations, product demonstrations, and launch activities
• Assist sales with product training and technical insights
• Gather market intelligence and competitor analysis to guide product evolution

Technical Fieldwork

• Install, repair, calibrate, and certify electronic systems to safety and technical standards
• Troubleshoot and resolve hardware/software issues on-site and in-house
• Conduct quality checks, reporting, and documentation for all service activities
• Support projects, ensuring alignment with company and customer requirements

Administration & Compliance

• Complete emails, documentation, and HR-related administration timeously
• Liaise with customers and technical teams for issue resolution and updates
• Maintain safety standards and adhere to site-specific risk assessments and medical compliance

Job Experience & Skills Required / Ideal Candidate Profile
Minimum Education:

• N4 qualification with 4–6 years’ experience in electronics (hardware/software) and communications (networks/software) OR
• Trade qualification in Electrical/Electronic

Experience:

• 4–6 years in a similar technical role
• Proven experience with electronic communication systems and product support
• Mining industry experience is essential
• Knowledge of company products is advantageous
• Must have a valid driver’s license and own vehicle

Skills & Knowledge:

• Electrical, electronic, and mechanical competency
• Software and computer literacy (MS Office, MS Teams)
• Strong problem-solving and troubleshooting ability
• Excellent written and verbal English communication

Attributes:

• Self-starter with strong time management
• Diligent and able to work under pressure
• Adaptable to rapid change
• Team player with good interpersonal and administrative skills
• Results-driven and customer-focused

Apply now!
For more exciting Engineering opportunities, please visit:  www.********.co.za
I also specialise in recruiting within the following fields:
Electrical Engineering
Electronics
Instrumentation
Mining Technology
Technical Product Support
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable roles.
For more information contact:
Theresa Steenkamp
Account Manager – Engineering Recruitment
Connect with me on LinkedIn: www.********.co.zain/theresa-steenkamp-27871823/