Job Description
Key Responsibilities
- Oversee academic administration and quality assurance systems, ensuring compliance with CHE, DHET, and HEQCIS requirements.
- Develop, implement, and maintain Standard Operating Procedures (SOPs), policies, and templates.
- Coordinate governance activities, including Teaching and Learning Committees and Marks Committees.
- Ensure data accuracy and integrity across all student records and audits.
- Manage graduation and certification processes, including verification and credential validation.
- Conduct internal audits and ensure ongoing process and policy adherence.
- Provide leadership and mentorship to administrative staff and interns.
Success in this Role Will Be Demonstrated By:
- Meeting all regulatory reporting deadlines with zero compliance issues.
- Maintaining 100% accuracy in student data, audit outcomes, and graduation records.
- Ensuring all policies and procedures are current, accessible, and consistently applied.
- Driving process improvements and enhancing operational efficiency.
- Building strong, collaborative relationships across departments.
Requirements
- Master’s degree in Education, Administration, or a related field.
- At least 5 years’ experience in academic administration, quality assurance, or student records management in higher education.
- Proven knowledge of CHE, DHET, and HEQCIS frameworks and reporting requirements.
- Strong organisational, analytical, and communication skills.
- Demonstrated ability to develop and implement policies and processes.
- High attention to detail, accuracy, and a proactive, solutions-focused approach.
Desirable Attributes
- Certification in Quality Assurance, Project Management, or Data Governance.
- Experience leading a team within academic administration or quality assurance.
- Familiarity with international higher education standards.
Additional Information
- This is a full-time, on-site position based in Johannesburg.
- Working hours: 08:30 – 17:00, Monday to Friday (occasional after-hours work may be required).
- Candidates must have reliable transport.
Please note that only suitable candidates will be contacted.
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