Job Description
- Human Resources Support: Assist with interviews, contracts, disciplinary processes, and HR documentation compliance.
- Customer Relationship Management: Manage and maintain records for top 20 customers, handle queries, complaints, and export orders, and ensure timely updates and communication.
- Supplier Relationship Management: Oversee raw material procurement, maintain supplier relationships, ensure cost-effective purchasing, and update supplier records.
- Administration: Provide general administrative support, manage internal and external communications, maintain filing systems, and assist with IT and QuickBooks issues.
- Creditors: Capture and process stock creditors, ensure all required documentation is in place, and resolve queries promptly.
- Compliance & Audits: Support ISO 9001:2015 compliance, participate in internal and external audits, and maintain BBBEE certification visibility.
- Meetings & Reporting: Attend and record meeting minutes, create business templates, and generate reports as needed.
- Housekeeping: Maintain high standards of cleanliness and safety in the work area.
- Other Duties: Support cross-functional teams and perform any tasks reasonably requested by management.
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