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Gauteng: Technical Support Manager posted by Communicate Finance

Technical Support Manager

Posted on 2025-02-07

Salary 500000

Category Engineering

Location

Job Summary

Self-starter, strong interpersonal skills, good communicator, passionate and driven
Handling and resolving complex situations before and after installations for various BESS and Solar systems
Be the first point of contact for product support requests and technical inquiries.
Liaise with the Contact center in the UK throughout the sales process and after installation of the product.
You must be willing to travel to sites and visit existing and potential customers

Skills & Experience:
A full, valid driving license is required
Liaising with HOD in the UK to identify trends and suggest improvements to support more efficient service delivery
Providing and developing product-specific training either online, in person or on-site.
Monitor Contact Centre operations to ensure adherence to SLA’s and KPI’s.
Minimum 5 years’ experience

Qualification:
BSc/ BEng/BTech/NDip Electrical Engineering
Experience in BESS systems
ECSA Registration adv
 
Only South African Residents or individuals with a relevant South African work permit will be considered.
 
 
Contact MALIEKA DAWOOD on 021 418 1750, quoting the Ref: CTE026367.
 
Connect with us on Communicate Finance
Technical Support Manager position available in Gauteng, Gauteng. This job position was posted by Communicate Finance. The job has been posted as a char8000 ad on 2025-02-07 at 21:12:15 in the Engineering category

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