| Date | 2025-01-19 |
|---|---|
| Job Title | Warranty & Aftersales Administrator |
| Employer | Staff Solutions More Information |
| Salary | 0 |
| Category | Automotive |
| Location |
Gauteng / Gauteng |
Job Summary
Duties:
- Warranty Claim Administration: Processing and managing warranty claims according to company policies.
- Claim Review and Validation: Reviewing and validating claims for accuracy and completeness to ensure compliance with company guidelines.
- Dealer and Customer Support: Providing support to dealers and customers, addressing inquiries, and resolving warranty claim issues.
- Data Entry and Record-keeping: Accurately entering warranty claim data into the company’s database, ensuring up-to-date records.
- Reporting and Analysis: Generating reports and analyzing data to identify trends and improve the warranty process.
- Policy and Procedure Adherence: Ensuring compliance with company policies, procedures, and regulatory requirements.
- Customer and Dealer Inquiries: Handling inquiries about aftersales services, warranty claims, and spare parts orders.
- Collaboration with Cross-functional Teams: Working with departments like Technical and Parts to resolve warranty-related issues.
- General Aftersales Administration: Providing administrative support such as data entry, filing, and document management.
- Coordinating Customer/Dealer Meetings: Assisting in scheduling meetings to ensure timely and accurate service delivery.
Minimum
Requirements:
- Matric or higher
- Minimum 2 years experiences in similar role
- Code 8 license
Personal Attributes:
- Confident and proactive approach- anticipates
- issues and requirements
- Attention to detail
- Report & Presentation skills
- Team player
Warranty & Aftersales Administrator position available in Gauteng, Gauteng. This job position was posted by Staff Solutions. The job has been posted as a char8000 ad on 2025-01-19 at 01:06:08 in the Automotive category
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