Johannesburg: Warranty & Aftersales Administrator

March 5, 2026 Jobs in Central Johannesburg

Job Description

About the Role

We are seeking a highly organized and detail-oriented Warranty & Aftersales Administrator to join our team in Johannesburg. The successful candidate will be responsible for ensuring seamless warranty claim administration, providing exceptional support to dealers and customers, and contributing to data-driven insights that drive process improvements.

Key Responsibilities

Process and administer warranty claims in accordance with Group policies and procedures
Review and validate warranty claims for accuracy and completeness, ensuring compliance with company guidelines
Provide timely and professional support to dealers and customers regarding aftersales services, warranty claims, and spare parts orders
Accurately enter warranty claim data into the company’s database, maintaining up-to-date and accurate records
Generate reports and analyse data to identify trends and areas for improvement in the warranty process
Handle incoming inquiries from Dealers and Customers
Ensure adherence to company policies and procedures, as well as regulatory requirements
Collaborate with Cross-Functional Teams to resolve warranty-related issues
Provide administrative support to the aftersales team, including data entry, filing, document management, minute-taking etc.
Assist in coordinating schedules for customer/dealer meetings

Requirements

Matric or higher
Min 2 years’ experience in similar role in Commercial Industry
Code 8 license

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary information mentioned in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Admin / clerical / secretarial Jobs in Gauteng

Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.

In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.

Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.

These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.

Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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