Job Description
About the Role
We are seeking a highly organized and detail-oriented Workshop Administrator to join our team at ARCS in Gauteng. As an administrator, you will provide essential support to our workshop and service department, ensuring all documentation is accurate and completed timeously. Your excellent communication skills and ability to work effectively in a fast-paced environment will be invaluable in this role.
Key Responsibilities
- Provide administrative support to the workshop and service department, ensuring all documentation is accurate and completed timeously
- Open, update, and close job cards in accordance with manufacturer and dealership procedures
- Capture labour, parts usage, warranty claims, and internal job costs accurately on the dealer management system (DMS)
- Liaise with service advisors, technicians, parts department, and management to ensure workflow efficiency
- Manage service bookings, follow-ups, and customer communication where required
- Prepare and submit warranty and service plan claims in compliance with manufacturer standards
- Ensure all repair orders meet audit and compliance requirements for a premium brand
- Maintain accurate records of service history, invoices, and workshop reports
- Assist with monthly reporting, productivity tracking, and departmental administration
- Uphold exceptional customer service standards and brand professionalism at all times
Requirements
- Strong administrative and organisational skills with high attention to detail
- Excellent communication skills, both verbal and written
- Ability to work effectively in a fast-paced, high-volume workshop environment
- Professional, well-presented, and customer-focused approach
- Strong time management and problem-solving abilities
- Ability to work independently and as part of a team
Qualifications
- Matric / Grade 12 (automotive or administrative qualification advantageous)
- Experience within a premium or luxury automotive brand will be a strong advantage
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Sales Jobs in Gauteng
The automotive sales industry in Gauteng, South Africa is typically a dynamic and competitive field, with many companies looking to hire talented professionals to drive their sales performance. Generally speaking, the job market for automotive sales positions in the province has been steady over the past few years, with some fluctuations due to economic trends. However, common industries such as financial services sector and technology industry often require skilled automotive sales professionals.
Typically, salaries for automotive sales positions in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary ranges for entry-level automotive sales roles typically start around R15 000 to R25 000 per annum, while more senior or specialized roles may command salaries ranging from R40 000 to R80 000 per annum or more. However, these are general estimates, and actual salaries can vary significantly depending on individual circumstances.
Common skills for successful automotive sales professionals in Gauteng include strong communication and interpersonal skills, the ability to build rapport with customers, and a solid understanding of the products and services offered by dealerships. Other essential skills often include sales and negotiation techniques, product knowledge, and technical aptitude (e.g., familiarity with vehicle systems). Additionally, many employers value candidates with excellent problem-solving skills, adaptability, and a customer-focused mindset.
The automotive industry in Gauteng commonly employs sales professionals across various sectors, including but not limited to the financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with customers, understanding their needs, and presenting solutions that meet those needs.
Career development opportunities for automotive sales professionals in Gauteng are varied and abundant. Many employers offer training programs, mentorship schemes, and performance-based promotions to help employees advance their careers. Additionally, specialized skills such as franchise management or automotive product knowledge can open doors to senior leadership roles or entrepreneurial ventures. With experience and hard work, talented automotive sales professionals can build a fulfilling and lucrative career in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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