• Oversee and improve administrative systems, including cash control.
• Perform daily cash-ups and ensure proper reconciliation.
• Capture and forward all payments and invoices to accountants daily.
• Maintain regular communication with accountants to support accurate reporting.
• Manage staff tip distribution accurately and fairly.

Ordering & Stock Management

• Coordinate departmental orders and place them promptly.
• Track, record, and update stock levels across all categories.
• Capture stock inputs after counts and manage adjustments, refunds, and returns.
• Ensure supplier invoices are accurately captured in Hubdoc.
• Maintain stock records and ensure timely supplier payments.
• Perform regular stock counts and reconciliations.
• Monitor fast- and slow-moving items, providing feedback to management.
• Build and maintain strong supplier relationships.

Product Labelling & POS

• Print and apply product stickers correctly.
• Test labelled products to confirm accurate scanning on the POS system.
• Ensure price and product updates are reflected correctly on the system.

HR & Staff Administration

• Manage HR paperwork and escalate issues to the Head of HR when needed.
• Oversee staff meal and wastage processes, ensuring accurate recording and reconciliation.
• Submit weekly/monthly timetable reconciliations to the Finance Department.
• Keep all employee-related admin up to date and confidential.

General Administration & Service Logs

• Maintain tidy, organised paperwork, including service logs and product documentation.
• Ensure all filing and account management is completed daily (no loose papers).
• Keep admin workspaces neat, professional, and clutter-free.

Compliance & Certification

• Maintain an up-to-date asset register aligned with on-site assets.
• Ensure all certifications and licences are current, including:
• Health & Safety Certificates
• Radio Licences
• Vehicle Licences
• Liquor Licence
• Scale Calibrations
• Make sure that all Health & Safety compliance is reported and implemented by staff, working together with the Store Operations Manager.
• Performance Metrics
• Financial & Admin
• Daily invoices captured and sent to accountant.
• Daily cash-ups completed with zero errors.
• All paperwork filed neatly each day — no backlogs.
• No late or incomplete admin tasks.
• Stock & Ordering
• Orders placed quickly once departmental needs are submitted.
• Stock correctly captured after counts.
• Stickers printed/applied correctly and products scan properly.
• Refunds and returns processed accurately and documented.
• Staff & HR
• HR paperwork handled correctly and escalated promptly.
• Staff meal and wastage reconciliations completed accurately.
• Weekly/monthly timetable reconciliations submitted to Finance on time.
• Compliance
• All licences and certificates (liquor, radio, scale, etc.) up to date at all times.
• Asset register consistently current.
• Health & Safety compliance is reported, implemented, and adhered to by all staff, in collaboration with the Store Operations Manager.
• Workplace Organisation
• Admin areas kept neat and tidy daily.
• Filing completed with no paper clutter.
• Supplier Management
• Supplier invoices captured accurately and on time.
• Payments made before due dates.
• Professional and positive supplier relationships maintained.

Please note only candidates that meet the minimum requirements will be considered.  

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