George: Pro Shop Manager – Global Golf Retail posted by BGA Recruitment

February 8, 2026 Jobs in Garden Route

BGA Recruitment

Western Cape

Other IT/Computer

Job Description

RESPONSIBILITIES/KEY PERFORMANCE AREAS (KPA):

Achieve Budget Sales and Margin
Superior Customer Service
Cash Management
Data Integrity
In store Merchandising standards
Marketing
Staff development and management
General Administration
Risk Management
Continuous Improvement
Develop & Maintain knowledge & skills on Custom Fitting Services.

REQUIREMENTS:

Business acumen
Management skills
Leadership skills
Self-Motivation
Customer Engagement skills
Golf Operations Experience
Communication
Computer literacy
In depth product knowledge of Golf equipment
Budgeting:
- Set monthly and weekly budgets for Golf Shop Team Members.
- Manage sales staff daily against % of budget in the following areas:
  - Overall sales
  - Margins
  - Markdown sales
  - Used sales
  - Demo unit sales
  - number of customer engagements
- Management of basket size through up-selling, on selling and other sales techniques.
- Control discounts to maximize margin.
- Develop Team Members ability to maximize sales opportunities through basket size and margin management.
- To conduct weekly analysis and interpretation of the Stock and sales report; Clearance report etc.to manage the stores performance.
Customer Service:
- Ensure the companys purpose is fully understood and lived by all team members in daily activities.
- Deliver superior customer service experience to all customers.
- Maintains and enforces the company service non-negotiable.
- Will be present on the sales floor interacting with Customers and Sales Staff for no less than 6 hours per working day.
- Dealing with customer complaints decisively and with empathy in a way both protects company interests while leaving the customer feeling satisfied.
- All customer complaints must be resolved within 24 hours and feedback to be given to the Operations Manager.

ADDITIONAL COMPETENCY REQUIREMENTS:

Logical
Analytical
Numerate
Effective Seller
Multi-tasking
Communicate effectively, including presentation skills
Work effectively as a team member and leader
Time management both personal as well as golf shop team
Interest in sports
Ability to work under pressure

View Job Cape Town: Customer Care Agent posted by JenRecruitment

How to Apply

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About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

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Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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