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Germiston: Operation manager posted by Assign Services (Pty) Ltd

Germiston: Operation manager posted by Assign Services (Pty) Ltd

Posted on 2025-04-29 00:00:00

Job Summary

Strategic Planning & Execution

  • Develop and implement operational strategies aligned with business goals.

  • Identify process improvement opportunities to enhance efficiency and reduce costs.

  • Set and monitor KPIs to ensure performance targets are met.

Team Leadership

  • Supervise and support department leads and operational staff.

  • Conduct performance evaluations and implement training/development plans.

  • Foster a culture of accountability, collaboration, and continuous improvement.

Process & Workflow Optimization

  • Analyze workflow and implement process improvements.

  • Standardize procedures across departments to maintain consistency and quality.

  • Ensure operational processes comply with company policies and industry regulations.

Budgeting & Financial Oversight

  • Manage budgets, forecasts, and financial reporting.

  • Identify cost-saving opportunities without compromising quality or service.

  • Oversee procurement and vendor relationships to ensure value and reliability.

Supply Chain & Inventory Management

  • Monitor supply chain logistics, procurement, and inventory control.

  • Ensure timely delivery of goods/services while minimizing waste and overstocking.

  • Collaborate with suppliers and logistics partners to resolve issues quickly.

Customer Service & Quality Control

  • Implement and oversee quality assurance processes.

  • Ensure customer satisfaction through timely service delivery and issue resolution.

  • Work with customer service teams to understand and respond to feedback.

Technology & Tools

  • Utilize software systems (e.g., ERP, CRM, BI tools) to track operations and analyze data.

  • Recommend and implement tools to improve productivity and decision-making.

Risk Management & Compliance

  • Ensure compliance with safety, legal, and regulatory requirements.

  • Identify potential risks and implement mitigation strategies.

  • Lead incident investigations and develop corrective actions when needed.

Click Go Apply to apply online!


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