Grahamstown: Operations Manager

Qualifications & Requirements Diploma or Degree in Hospitality Management or related field Minimum 46 years luxury lodge management experience Proven leadership in a 5-star environment Strong operational and financial acumen Excellent guest relations skills Staff management and training experience Knowledge of lodge systems and reservations software Strong organizational and multitasking ability Ability to live and work in a remote environment Professional presentation and communication Passion for hospitality and conservation Key Competencies Leadership and team development Problem-solving and decision-making Attention to detail Guest-centric mindset Time management Conflict resolution Adaptability under pressure