Job Description
Few lodges can say that they are located on the cusp of a World Heritage Site. This area is blessed by the waters of Lake St. Lucia, an estuarine lake system which sustains an abundance of birds and wildlife. With 18 wooden chalets built into the forest and overlooking the lake it is a true paradise destination.
Malkoha falls within Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, we’re on a mission to actively create a brighter future.
Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others’ feelings and collaboratively find solutions, and prioritizing sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritize integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements.
Job Overview:
As the Lodge Lead, in conjunction with the Resort Property Custodian you will be responsible for overseeing all aspects of the resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property’s reputation, and driving the achievement of business goals.
Experience
- 3 years minimum of 4-star resort operations and leadership experience
- Strong financial acumen and experience managing budgets.
- In-depth knowledge of lodge operations
- Advanced computer literacy
- Excellent Rate management and Reservations skills.
- Excellent knowledge and understanding of OTA’s
Dream Hotels & Resorts is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in Kwazulu-Natal
The travel and tourism industry in Kwazulu-Natal is a dynamic sector that offers a range of job opportunities for individuals passionate about hospitality, adventure, and cultural exchange. Typically, this field encompasses various roles such as tour guides, hotel management, event coordination, and travel agency operations. Generally, the demand for skilled professionals in this sector remains strong, driven by the growth of domestic and international tourism in South Africa.
When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, industry sector, and specific job requirements. Broadly speaking, common salary ranges for travel and tourism roles in Kwazulu-Natal can range from R200 000 to R500 000 per annum, with some senior or specialized positions potentially exceeding this range. However, it’s crucial to research specific salaries based on your individual circumstances and qualifications.
Common skills required for careers in the travel and tourism industry include excellent communication and interpersonal skills, ability to work under pressure, basic knowledge of local culture and customs, proficiency in multiple languages (especially Afrikaans and isiZulu), strong organizational and time management skills, and a valid driver’s license. Other essential skills may include experience with customer relationship management software, understanding of financial management principles, and familiarity with health and safety protocols.
The travel and tourism industry is diverse, and common sectors that employ these roles include the hospitality sector (hotels, restaurants, and game lodges), adventure tourism (safaris, hiking, and water sports), event management, travel agencies, and cultural institutions. Other industries, such as financial services and technology, also occasionally hire staff with relevant skills in this field.
For those looking to launch or advance their careers in the travel and tourism industry, there are numerous opportunities for development and growth. Typically, career progression involves moving from entry-level roles to senior positions within a company, specializing in areas like event management, marketing, or human resources. Many companies also invest in employee training and development programs, such as hospitality certifications or language courses, to support the growth of their staff.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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