Hout Bay: Butler posted by Craven Cottage CC

Duties:
 
Manage overall guest service experience, ensuring that high standards are maintained
Provide full-service functionality to guests; ensuring you are present for all mealtimes
Be accountable for all service-related stock consumption and stock takes, including service-related items
Interact with guests and ensure you collect all personal preferences and relevant information,
using this to tailor make their experience.
Provide feedback to relevant management on any issues noticed by yourself or the guests
 
Requirements:
 
Grade 12
A formal Butler qualification will be an advantage
At least 3 – 5 years’ experience in service at a 5* hotel
Excellent interpersonal and communication skills
Focus on guest experience
Barista / mixology experience will be an advantage