Hout Bay: Gate Concierge Cpt posted by HotelJobs

Job Title: Gate Concierge CPT Location: City of Cape Town, Cape Town, Hout Bay Job Type: Permanent; expected to work Full-Time hours Primary Industry: Travel; Leisure, Tourism, and Hospitality Secondary Industry: Travel; Leisure, Tourism, and Hospitality Job Duties: Greet and welcome guests as they arrive at the gate Assist guests with luggage and belongings Provide information about the property and local area Manage guest arrivals and departures Ensure security protocols are followed Handle guest inquiries and resolve any issues Maintain a clean and tidy entrance area Required Qualifications: Excellent communication and customer service skills Ability to work in a fast-paced environment Attention to detail Ability to work independently and as part of a team Education: High school diploma or equivalent Experience: Previous experience in a customer-facing role preferred Knowledge and Skills: Knowledge of hospitality industry practises Basic computer skills Fluency in English (additional languages a plus) Preferred Qualifications: Certification in hospitality or tourism management Experience with guest services software Working Conditions: Indoor and outdoor work environment Shift work including evenings, weekends, and holidays Standing and walking for extended periods Exposure to varying weather conditions