Spare Parts Management: Oversee the identification, sourcing, and procurement of spare parts for industrial/process equipment. Manage inventory levels to ensure availability without overstocking. Work with engineering and service teams to ensure correct specification and compatibility of parts. Purchasing & Supplier Coordination: Source and negotiate with suppliers for best value (quality, cost, and delivery lead time). Build and maintain strong supplier relationships to ensure reliability and responsiveness. Monitor supplier performance, perform quality audits, and manage corrective actions when required. Client Service & Sales Support: Act as a technical liaison for clients regarding spare parts availability, lead times, and specifications. Prepare and deliver technical quotes and proposals to clients. Follow up on parts orders, resolve client queries, and ensure high levels of customer satisfaction. Process & Quality Improvement: Implement and improve procurement and spare parts processes to reduce lead times and improve quality. Ensure parts meet engineering quality standards and client-specific requirements. Maintain accurate documentation of part specifications, supplier certifications, and order histories. Reporting & Administration: Develop and maintain KPIs for purchasing performance, lead time, stock availability, and cost efficiency. Use ERP or inventory management systems to manage and track purchasing activities. Provide regular reports to management on purchasing performance and spare parts status. Qualifications & Experience: You must have a BTech or BEng Degree in Mechanical , Electrical , or Industrial Engineering . Minimum of 5 years experience in a technical sales , spare parts supply , or engineering procurement role. Demonstrated experience working with or supplying to processing companies (e.g., food, mining, chemical, or manufacturing sectors). Strong understanding of engineering drawings/specifications and spare parts identification. Excellent negotiation, communication, and customer service skills. South African citizenship is required. Key Competencies: High attention to detail and commitment to quality. Strong organisational and time management skills to meet tight lead times. Client-focused mindset with a proactive approach to problem-solving. Ability to work under pressure in a fast-paced technical environment. Proficient in MS Office and ERP systems (e.g., SAP, SYSPRO, or similar). Advantageous: Experience with international suppliers and import/export regulations. Exposure to ISO 9001 quality systems or similar. Previous experience working in a manufacturing or engineering service environment.

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